Hello,

I have cancelled my shipments by mistake while they were sent to FCs. there were 10 shipments under the same workflow. Some of the shipments were in delivered status - some were in receiving status - and some were in transit. Is there any way I can undo the cancellation??

Please help me with these shipments as they were cancelled by mistake and upon checking the tracking it says they are in transit! I called seller support and the carrier many time to try to reinstate the status of the shipment but they couldn't do anything. here is the shipments info:

1- FBA18TV5C384

1Z229A740341322578

1Z229A740331700795

Amazon reference ID:1BROSVBI

2- FBA18TV84SN5

1Z229A740309988358

Amazon reference ID:5O8HFDSY

3- FBA18TV9YQ5J

1Z229A740394303105

Amazon reference ID:5WJY1KPM

4- FBA18TVB9WPG

1Z229A740392683922

Amazon reference ID:26BTAD1W

These shipments were sitting in "delivered" and "checked in" status from 07/17/2024 and 07/19/2024 to 08/25/2024.

I accidentally cancelled them on 08/25/2024 and now the status of the delivered inventory is unknown.

They have not been absorbed into the inventory.

Despite opening a case immediately on 08/25/2024 the support has been inconsistent, terrible and has not resolved the issue. @Seller_OOVUXZLmb2UEH

If these packages cannot be found I just want reimbursement. I've provided packing slips and UPS delivery proof (SENT VIA MY UPS ACCT NOT AMAZON) and nothing has come of it