Beginning May 25, 2021, you can set a faster default handling time of 1 business day for your products depending on your operational capabilities.
Customers love faster deliveries and are more likely to purchase products that have faster estimated delivery times. Products with faster estimated delivery times are also more likely to be the featured offer on product detail pages. Previously, Amazon used a default handling time of 2 business days to set the estimated delivery times for seller fulfilled standard shipping orders. With this launch, you can now choose a faster default handling time of 1 business day to provide faster estimated delivery times.
You can update the default handling time for your account on the Shipping settings page on Seller Central.
What is handling time?
Handling time is the number of days taken by a seller to pick, pack and ship a product after the order is received. Estimated ship date for an order is defined based on handling time.
What is default handling time?
Default handling time is the handling time set at an account level and applies to all your products unless you specifically change the product level handling time. You can set the account level default handling time to either 1 business day or 2 business days (this does not affect products that have a product level handling time set).
How can I update the default handling time?
To update the default handling time on Seller Central, follow the below steps:
- Under Settings on Seller Central, click Shipping Settings.
- On the Shipping Settings page, navigate to General Shipping Settings tab.
- Scroll down to Handling Time and click Edit.
- Select 1 Day or 2 Days and click Save.
What will be the impact on order fulfillment when I set 1 business day default handling time?
The expected ship date for orders from products with 1 business day handling time will be the next business day. It's important to confirm the shipment of orders by the expected ship date so that you meet the Late Shipment Rate (LSR) requirement for your account. Click here to learn more.
How can I set longer handling time for specific products that take longer to ship?
You can set longer handling times for specific products by updating the handling time via Seller Central’s Manage Inventory page (one product at a time) or Inventory Excel file uploads (for bulk updates). Click here to learn more.