Free Shipping Promotions will no longer be supported starting January 13th, 2020. Please make any necessary edits to your Free Shipping Promotions in Advertising Promotions prior to this date. On January 13th, 2020, all Pending and Active Free Shipping Promotions will be terminated by having their status automatically updated to Expired and the Free Shipping promotion type will be removed from the Create a Promotion page in Seller Central.
If you would like to provide free shipping for customers, you can set this up by going to the Shipping Settings within the Settings tab.
We value your feedback on our Promotional tools. You can provide feedback using the Feedback footer in Advertising > Manage Promotions.