Account suspended but Amazon still charging me!
My account has been suspended for almost a year now, yet Amazon is still charging me removal fees for automated removal orders that are running in a loop created by a bot. Since my account is suspended, there is no way for me to create a ticket or reach out to the helpdesk to resolve this issue.
I kindly request an Amazon representative in this forum to assist me and help stop these charges and close my account permanently.
I also request community to help me guide in right direction - Thank you.
@SEAmod
@Jameson_Amazon
@Roberto_Amazon
@TaylorR_Amazon
@Quincy_Amazon
1 reply
Connor_Amazon
Hi @Seller_yq4LVXceJUKvh
Connor from Amazon here, thanks for reaching out.
I've looked at your account and see that you still have some active listings which triggers the charges that you see.
Even though your account was deactivated you can still create a support ticket via this link:
https://sellercentral.amazon.com/cu/contact-us
Unfortunately, we cannot close your account on your behalf and all outstanding charges will have to paid before any account closure can occur.
I hope this helps,
Connor
