I am seeing multiple sellers mention a possible glitch in the buy box starting July 1 & 2. This has resulted in a large drop in sales (this isn’t specifically tied to July 4th weekend since there are some common issues we are all noticing). Here are the common issues for some of us…
Overnight on 7/1 and 7/2, majority of buy boxes on FBA items were lost (even if the item is the lowest price). I know that the buy box isn’t based solely on lowest price…but it isn’t a coincidence that the all buy box that were previously held then shifted away from multiple sellers all at the same time on all different items.
Additionally, the “buy box wins” widget has changed from a number percentage to a dash. See below. When the buy box was held on all the items, it would always how a number percentage. Anyone else seeing this?
From a metrics and feedback perspective, no changes or negative impacts have happened recently to explain this buy box change. Hence why, there is a belief that the buy box might have a glitch or is being worked on.
Any insight on this? Anyone else feeling this? And could Amazon forum support step in and provide an update on if this a known issue?
Thank you all.