Account Health Assurance
Saw this on my account health page today.
Anyone else see this? Also, this is what is says under the help topic:
Am I reading this correct? If you are a seller in good standing, they will actually TRY to work with you if you are falsely accused of what ever fill in the blank problem you may have?
Account Health Assurance
Saw this on my account health page today.
Anyone else see this? Also, this is what is says under the help topic:
Am I reading this correct? If you are a seller in good standing, they will actually TRY to work with you if you are falsely accused of what ever fill in the blank problem you may have?
33 replies
Seller_alN2yMqnyCA4M
Well, that sucks for smaller professional sellers who will only ever be at 200!
Seller_qz1y4XweLE9SO
Use the call button if you have questions.
Seller_wYJfSnX43KKSe
I saw it on my seller account, I did not received an email. (I am at 208). I am a very small seller, so I do not qualify, but I have pristine metrics. Been here since 2005. This should not just be for the 250+. Completely unfair the way they are rolling this out.
Seller_ZsM6RhzXK8Ilv
I believe that there are some benefits here and there with having a higher Account Health Rating. Currently we are at 1000, but there times that Amazon themselves have been difficult with certain policy complaints, but I do believe that they have helped though many more times than not. Just like feedback from customers, having a great feedback will entice your company versus other sellers. Maintaining your policy complaints, A to Z, and Chargebacks Claims will always benefit you in the long.
Seller_FwpA1naSVnywt
Throwing out the little fish with the bathwater.
Seller_ZOrFbqtBDLGsC
Yep, got an email saying i was enrolled today. I had assumed it had to do with the nightmare I just got over with Amazon (or the fact I joined SAS Core), but looks like they are rolling something out.
Seller_aUbEyzlSSnsDJ
Feels like how the big box stores put the mom-and-pop stores down. This does not look good for great small sellers. Side note We believe amazon controls our sales so how that work?
Seller_m3l8fEb7sxpdR
Account Health Rating is a joke. Regardless of your performance, if you sell products that continue to get hijacked and “converted” to pesticides … you are doomed. We delete 15 listings … they add 7 more. We delete those 7, they add 10 more …
I would assume if you sell products that are not constantly under attack, the system may actually be useful. We ship thousands of orders and constantly bounce between 204 and 256 (that was today’s range) with 100% on time, 100% tracking and an occasional 0.2% cancellation rate.
Just another way to remove competition without reason. The “use call button” is a nice feature if this ever is an issue. These phone features are nice and convenient until they understaff them eventually.
As a note. Once you delete the listing you have to still go through that appeal thing for each item (I think that you can bunch 9 at a time). It is currently only taking a few minutes for them to disappear from the Product Compliance portion of the Account Health … the Account Health Number appears to reset daily or after each “pesticide” sweep during the day.
Account Health Assurance
Saw this on my account health page today.
Anyone else see this? Also, this is what is says under the help topic:
Am I reading this correct? If you are a seller in good standing, they will actually TRY to work with you if you are falsely accused of what ever fill in the blank problem you may have?
Account Health Assurance
Saw this on my account health page today.
Anyone else see this? Also, this is what is says under the help topic:
Am I reading this correct? If you are a seller in good standing, they will actually TRY to work with you if you are falsely accused of what ever fill in the blank problem you may have?
Account Health Assurance
Saw this on my account health page today.
Anyone else see this? Also, this is what is says under the help topic:
Am I reading this correct? If you are a seller in good standing, they will actually TRY to work with you if you are falsely accused of what ever fill in the blank problem you may have?
33 replies
33 replies
Seller_alN2yMqnyCA4M
Well, that sucks for smaller professional sellers who will only ever be at 200!
Seller_qz1y4XweLE9SO
Use the call button if you have questions.
Seller_wYJfSnX43KKSe
I saw it on my seller account, I did not received an email. (I am at 208). I am a very small seller, so I do not qualify, but I have pristine metrics. Been here since 2005. This should not just be for the 250+. Completely unfair the way they are rolling this out.
Seller_ZsM6RhzXK8Ilv
I believe that there are some benefits here and there with having a higher Account Health Rating. Currently we are at 1000, but there times that Amazon themselves have been difficult with certain policy complaints, but I do believe that they have helped though many more times than not. Just like feedback from customers, having a great feedback will entice your company versus other sellers. Maintaining your policy complaints, A to Z, and Chargebacks Claims will always benefit you in the long.
Seller_FwpA1naSVnywt
Throwing out the little fish with the bathwater.
Seller_ZOrFbqtBDLGsC
Yep, got an email saying i was enrolled today. I had assumed it had to do with the nightmare I just got over with Amazon (or the fact I joined SAS Core), but looks like they are rolling something out.
Seller_aUbEyzlSSnsDJ
Feels like how the big box stores put the mom-and-pop stores down. This does not look good for great small sellers. Side note We believe amazon controls our sales so how that work?
Seller_m3l8fEb7sxpdR
Account Health Rating is a joke. Regardless of your performance, if you sell products that continue to get hijacked and “converted” to pesticides … you are doomed. We delete 15 listings … they add 7 more. We delete those 7, they add 10 more …
I would assume if you sell products that are not constantly under attack, the system may actually be useful. We ship thousands of orders and constantly bounce between 204 and 256 (that was today’s range) with 100% on time, 100% tracking and an occasional 0.2% cancellation rate.
Just another way to remove competition without reason. The “use call button” is a nice feature if this ever is an issue. These phone features are nice and convenient until they understaff them eventually.
As a note. Once you delete the listing you have to still go through that appeal thing for each item (I think that you can bunch 9 at a time). It is currently only taking a few minutes for them to disappear from the Product Compliance portion of the Account Health … the Account Health Number appears to reset daily or after each “pesticide” sweep during the day.
Seller_alN2yMqnyCA4M
Well, that sucks for smaller professional sellers who will only ever be at 200!
Seller_alN2yMqnyCA4M
Well, that sucks for smaller professional sellers who will only ever be at 200!
Seller_qz1y4XweLE9SO
Use the call button if you have questions.
Seller_qz1y4XweLE9SO
Use the call button if you have questions.
Seller_qz1y4XweLE9SO
Seller_wYJfSnX43KKSe
I saw it on my seller account, I did not received an email. (I am at 208). I am a very small seller, so I do not qualify, but I have pristine metrics. Been here since 2005. This should not just be for the 250+. Completely unfair the way they are rolling this out.
Seller_wYJfSnX43KKSe
I saw it on my seller account, I did not received an email. (I am at 208). I am a very small seller, so I do not qualify, but I have pristine metrics. Been here since 2005. This should not just be for the 250+. Completely unfair the way they are rolling this out.
Seller_ZsM6RhzXK8Ilv
I believe that there are some benefits here and there with having a higher Account Health Rating. Currently we are at 1000, but there times that Amazon themselves have been difficult with certain policy complaints, but I do believe that they have helped though many more times than not. Just like feedback from customers, having a great feedback will entice your company versus other sellers. Maintaining your policy complaints, A to Z, and Chargebacks Claims will always benefit you in the long.
Seller_ZsM6RhzXK8Ilv
I believe that there are some benefits here and there with having a higher Account Health Rating. Currently we are at 1000, but there times that Amazon themselves have been difficult with certain policy complaints, but I do believe that they have helped though many more times than not. Just like feedback from customers, having a great feedback will entice your company versus other sellers. Maintaining your policy complaints, A to Z, and Chargebacks Claims will always benefit you in the long.
Seller_FwpA1naSVnywt
Throwing out the little fish with the bathwater.
Seller_FwpA1naSVnywt
Throwing out the little fish with the bathwater.
Seller_ZOrFbqtBDLGsC
Yep, got an email saying i was enrolled today. I had assumed it had to do with the nightmare I just got over with Amazon (or the fact I joined SAS Core), but looks like they are rolling something out.
Seller_ZOrFbqtBDLGsC
Yep, got an email saying i was enrolled today. I had assumed it had to do with the nightmare I just got over with Amazon (or the fact I joined SAS Core), but looks like they are rolling something out.
Seller_aUbEyzlSSnsDJ
Feels like how the big box stores put the mom-and-pop stores down. This does not look good for great small sellers. Side note We believe amazon controls our sales so how that work?
Seller_aUbEyzlSSnsDJ
Feels like how the big box stores put the mom-and-pop stores down. This does not look good for great small sellers. Side note We believe amazon controls our sales so how that work?
Seller_m3l8fEb7sxpdR
Account Health Rating is a joke. Regardless of your performance, if you sell products that continue to get hijacked and “converted” to pesticides … you are doomed. We delete 15 listings … they add 7 more. We delete those 7, they add 10 more …
I would assume if you sell products that are not constantly under attack, the system may actually be useful. We ship thousands of orders and constantly bounce between 204 and 256 (that was today’s range) with 100% on time, 100% tracking and an occasional 0.2% cancellation rate.
Just another way to remove competition without reason. The “use call button” is a nice feature if this ever is an issue. These phone features are nice and convenient until they understaff them eventually.
As a note. Once you delete the listing you have to still go through that appeal thing for each item (I think that you can bunch 9 at a time). It is currently only taking a few minutes for them to disappear from the Product Compliance portion of the Account Health … the Account Health Number appears to reset daily or after each “pesticide” sweep during the day.
Seller_m3l8fEb7sxpdR
Account Health Rating is a joke. Regardless of your performance, if you sell products that continue to get hijacked and “converted” to pesticides … you are doomed. We delete 15 listings … they add 7 more. We delete those 7, they add 10 more …
I would assume if you sell products that are not constantly under attack, the system may actually be useful. We ship thousands of orders and constantly bounce between 204 and 256 (that was today’s range) with 100% on time, 100% tracking and an occasional 0.2% cancellation rate.
Just another way to remove competition without reason. The “use call button” is a nice feature if this ever is an issue. These phone features are nice and convenient until they understaff them eventually.
As a note. Once you delete the listing you have to still go through that appeal thing for each item (I think that you can bunch 9 at a time). It is currently only taking a few minutes for them to disappear from the Product Compliance portion of the Account Health … the Account Health Number appears to reset daily or after each “pesticide” sweep during the day.
