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My account has been deactivated because of Inform Consumers Act.
Hi Amazon, my account has been deactivated because of the Inform Consumers Act, and I have completed all outstanding verification. I have case numbers 15823353551 and 15805381231; please help reactivate our account.
9 replies
Seller_chy5fCStE8sIz
Hey @Seller_tzUZgqyloDKkV
Our account was also deactivated due to the Inform Consumers Act. You can find more information about this here and get your account reactivated.
LeviDylan_Amazon
Hello @Seller_tzUZgqyloDKkV,
Thank you for posting here on the Forums.
I was able to reach out to the appropriate team and review these case ID's. I was able to learn that your account has been reinstated and this issue has been resolved. Can you confirm if this is what you are seeing?
I look forward to your response. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
Seller_96ccOWLIYJkhG
Mine has been deactivated too for the same reason can you please check my account and re-instate as well?
Seller_hzff5HvIzku4Q
Not all the verification steps are done through uploading documents. We had to have a live, face to face meeting through computer or phone and we presented the id documents through the live meeting.
I hope the same requirements apply to all sellers, regardless of the residency country.
Seller_GLgSko6Kv8iQR
Hi,
My account is suspended at this moment , it says I need to reactive my account because of INFORM Consumers Act.
Case Number 16604710521
However, when I click reactive my account ,it goes to accouot health page, it's all online status and No next step to operate nor Entry for me to upload my ID. so I am unable to submit verification of the INFORM Consumers Act.
There is no view appeal button neither to submit additional information as requested
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