Listing Lounge: Incorrect ASIN Merge
Upvote / Downvote below: Is this content helpful? Be sure to comment below with any specific questions you have related to this topic.
Listing Lounge: Incorrect ASIN Merge
Welcome to the Listings Lounge! Pull up a seat, you are going to want to know this!
This post is a follow-up to our post about merging duplicate ASIN’s.
Have you ever had an issue where your listings were incorrectly merged onto one ASIN? For example, you sell a red shirt and a crimson shirt and they are merged into one listing, which causes a poor customer experience?
Amazon supports only one product detail page for a given unique product in order to provide a positive shopping experience. In some cases, Amazon may incorrectly assign a listing to a product detail page that represents a different product. Amazon may also merge multiple product detail pages with identical attributes into one product detail page to avoid customer confusion and difficult product search and purchasing decisions.
Did you know that there is a self-service tool to fix this? You can request that the items are unmerged by putting the ASIN’s in this tool, which will then verify if the items can be unmerged.
Note: ASINs for brands registered in Amazon Brand Registry can only be split if the requester is the rights owner. To learn more about being a rights owner, see the Amazon Brand Registry page.
Ways to prevent incorrect merges:
* Ensure that your titles correctly represent your item, for example, ensure that the color of your product is added at the end of your title if you have multiple colors
* Do not use the same part number on more than one ASIN
If you were not able to successfully unmerge the ASIN’s or you do not know what ASIN was merged into yours, create a case with Selling Partner Support so that they can assist you. Please ensure that you provide as much information as possible, including why you feel your items should be unmerged and the ASIN(s) effected.
If Selling Partner Support is unable to help you, feel free to create a new thread and provide the case ID so a Community Manager can take another look to see if the items can be unmerged.
I hope this information has been helpful! Feel free to provide any feedback or ask questions in this post. We love hearing from you!
Resources:
Listing Lounge: Incorrect ASIN Merge
Upvote / Downvote below: Is this content helpful? Be sure to comment below with any specific questions you have related to this topic.
Listing Lounge: Incorrect ASIN Merge
Welcome to the Listings Lounge! Pull up a seat, you are going to want to know this!
This post is a follow-up to our post about merging duplicate ASIN’s.
Have you ever had an issue where your listings were incorrectly merged onto one ASIN? For example, you sell a red shirt and a crimson shirt and they are merged into one listing, which causes a poor customer experience?
Amazon supports only one product detail page for a given unique product in order to provide a positive shopping experience. In some cases, Amazon may incorrectly assign a listing to a product detail page that represents a different product. Amazon may also merge multiple product detail pages with identical attributes into one product detail page to avoid customer confusion and difficult product search and purchasing decisions.
Did you know that there is a self-service tool to fix this? You can request that the items are unmerged by putting the ASIN’s in this tool, which will then verify if the items can be unmerged.
Note: ASINs for brands registered in Amazon Brand Registry can only be split if the requester is the rights owner. To learn more about being a rights owner, see the Amazon Brand Registry page.
Ways to prevent incorrect merges:
* Ensure that your titles correctly represent your item, for example, ensure that the color of your product is added at the end of your title if you have multiple colors
* Do not use the same part number on more than one ASIN
If you were not able to successfully unmerge the ASIN’s or you do not know what ASIN was merged into yours, create a case with Selling Partner Support so that they can assist you. Please ensure that you provide as much information as possible, including why you feel your items should be unmerged and the ASIN(s) effected.
If Selling Partner Support is unable to help you, feel free to create a new thread and provide the case ID so a Community Manager can take another look to see if the items can be unmerged.
I hope this information has been helpful! Feel free to provide any feedback or ask questions in this post. We love hearing from you!
Resources:
15 replies
Seller_nRFmxiQg4EGrw
Yes, as a bookseller, I (and many other booksellers) have had problems with incorrectly merged ASINs. However, due to the nature of listing books, many of your suggestions are not applicable, as rarely do we create our own pages.
Additionally, with thousands of SKUs, it is impossible to continually check them to see if an incorrect merger has occurred.
What would be immensely helpful is if, when a merge happens that involves an ASIN that we have a listing on, that we get a notification that the merger has occurred, so that we can verify that the merged result is still appropriate for our listing. Perhaps make this an opt-out for people who don't want to be bothered, but as someone who has had his paperback listing merged with a hardcover listing, only to end up with an upset customer, I think this would be a great new feature.
Seller_nRFmxiQg4EGrw
That's great. But with several thousand listings (and I'm a very small bookseller), there is no way to catch these if we are not notified.
The first clue I get is when a customer orders a book, and I (if I'm lucky) catch that there is a mis-match; sometimes I don't catch it, and the result is an unhappy customer.
It's good to have tools to fix bad merges, but without some sort of notification that a merge has happened, there is no way for us to know to request that a bad one be fixed.
Thanks for passing this idea on. I'm sure that a lot of sellers (not just booksellers) would welcome such a forward looking improvement to Amazon's support. For those few not wanting it, a simple "Opt-out" feature could solve that, and everyone would be happy!
Seller_aUbEyzlSSnsDJ
The merge tool has not helped us at all. Amazon is like a dog trying to catch its tail. Never ending challenge. Amazon should be trying to fix the catalog It is so bad inventory management is really tough. Stop coming up with new ideas and make something work right. Start with one thing at a time. Amazon is not very good at multitasking.
Seller_kIukTwdhvntAp
Just a random thought while I listen to a baseball game from Spring Training ---
How about if AMAZON turns the clock BACK and resumes notifying sellers of changes to any of the ASINs that we have in our listings?
You USED to do that and we could explain why we objected to the changes.
That way we MIGHT not end up with CR@# like this --
https://www.amazon.com/dp/B0002F4YGE?ref=myi_title_dp&th=1
which SAYS it is "Manhasset Music Stand (1800) " while it REALLY is a carrying bag for a portable stand.
OR this:
https://www.amazon.com/dp/B003B053YY?ref=myi_title_dp
Manhasset Acoustic Guitar Bridge Pins (2800), Black
Manhasset does NOT now, and never has, made bridge pins.
I will guess that every seller with over a couple thousand ASINs has DOZENS of wrong listing details. MANY would have been avoided if AMAZON had continued to notify sellers of changes that were being made.
Your listing mess is self inflicted by AMAZON.
Seller_Qbd0RsfZFEZBY
From what? Maybe dramatic cost increases that impact small sellers...like a low inventory fee and/or a inventory placement fee, these fees only impact sellers with small inventories and sellers that send small shipments.
Listing Lounge: Incorrect ASIN Merge
Upvote / Downvote below: Is this content helpful? Be sure to comment below with any specific questions you have related to this topic.
Listing Lounge: Incorrect ASIN Merge
Welcome to the Listings Lounge! Pull up a seat, you are going to want to know this!
This post is a follow-up to our post about merging duplicate ASIN’s.
Have you ever had an issue where your listings were incorrectly merged onto one ASIN? For example, you sell a red shirt and a crimson shirt and they are merged into one listing, which causes a poor customer experience?
Amazon supports only one product detail page for a given unique product in order to provide a positive shopping experience. In some cases, Amazon may incorrectly assign a listing to a product detail page that represents a different product. Amazon may also merge multiple product detail pages with identical attributes into one product detail page to avoid customer confusion and difficult product search and purchasing decisions.
Did you know that there is a self-service tool to fix this? You can request that the items are unmerged by putting the ASIN’s in this tool, which will then verify if the items can be unmerged.
Note: ASINs for brands registered in Amazon Brand Registry can only be split if the requester is the rights owner. To learn more about being a rights owner, see the Amazon Brand Registry page.
Ways to prevent incorrect merges:
* Ensure that your titles correctly represent your item, for example, ensure that the color of your product is added at the end of your title if you have multiple colors
* Do not use the same part number on more than one ASIN
If you were not able to successfully unmerge the ASIN’s or you do not know what ASIN was merged into yours, create a case with Selling Partner Support so that they can assist you. Please ensure that you provide as much information as possible, including why you feel your items should be unmerged and the ASIN(s) effected.
If Selling Partner Support is unable to help you, feel free to create a new thread and provide the case ID so a Community Manager can take another look to see if the items can be unmerged.
I hope this information has been helpful! Feel free to provide any feedback or ask questions in this post. We love hearing from you!
Resources:
Listing Lounge: Incorrect ASIN Merge
Upvote / Downvote below: Is this content helpful? Be sure to comment below with any specific questions you have related to this topic.
Listing Lounge: Incorrect ASIN Merge
Welcome to the Listings Lounge! Pull up a seat, you are going to want to know this!
This post is a follow-up to our post about merging duplicate ASIN’s.
Have you ever had an issue where your listings were incorrectly merged onto one ASIN? For example, you sell a red shirt and a crimson shirt and they are merged into one listing, which causes a poor customer experience?
Amazon supports only one product detail page for a given unique product in order to provide a positive shopping experience. In some cases, Amazon may incorrectly assign a listing to a product detail page that represents a different product. Amazon may also merge multiple product detail pages with identical attributes into one product detail page to avoid customer confusion and difficult product search and purchasing decisions.
Did you know that there is a self-service tool to fix this? You can request that the items are unmerged by putting the ASIN’s in this tool, which will then verify if the items can be unmerged.
Note: ASINs for brands registered in Amazon Brand Registry can only be split if the requester is the rights owner. To learn more about being a rights owner, see the Amazon Brand Registry page.
Ways to prevent incorrect merges:
* Ensure that your titles correctly represent your item, for example, ensure that the color of your product is added at the end of your title if you have multiple colors
* Do not use the same part number on more than one ASIN
If you were not able to successfully unmerge the ASIN’s or you do not know what ASIN was merged into yours, create a case with Selling Partner Support so that they can assist you. Please ensure that you provide as much information as possible, including why you feel your items should be unmerged and the ASIN(s) effected.
If Selling Partner Support is unable to help you, feel free to create a new thread and provide the case ID so a Community Manager can take another look to see if the items can be unmerged.
I hope this information has been helpful! Feel free to provide any feedback or ask questions in this post. We love hearing from you!
Resources:
Listing Lounge: Incorrect ASIN Merge
Upvote / Downvote below: Is this content helpful? Be sure to comment below with any specific questions you have related to this topic.
Listing Lounge: Incorrect ASIN Merge
Welcome to the Listings Lounge! Pull up a seat, you are going to want to know this!
This post is a follow-up to our post about merging duplicate ASIN’s.
Have you ever had an issue where your listings were incorrectly merged onto one ASIN? For example, you sell a red shirt and a crimson shirt and they are merged into one listing, which causes a poor customer experience?
Amazon supports only one product detail page for a given unique product in order to provide a positive shopping experience. In some cases, Amazon may incorrectly assign a listing to a product detail page that represents a different product. Amazon may also merge multiple product detail pages with identical attributes into one product detail page to avoid customer confusion and difficult product search and purchasing decisions.
Did you know that there is a self-service tool to fix this? You can request that the items are unmerged by putting the ASIN’s in this tool, which will then verify if the items can be unmerged.
Note: ASINs for brands registered in Amazon Brand Registry can only be split if the requester is the rights owner. To learn more about being a rights owner, see the Amazon Brand Registry page.
Ways to prevent incorrect merges:
* Ensure that your titles correctly represent your item, for example, ensure that the color of your product is added at the end of your title if you have multiple colors
* Do not use the same part number on more than one ASIN
If you were not able to successfully unmerge the ASIN’s or you do not know what ASIN was merged into yours, create a case with Selling Partner Support so that they can assist you. Please ensure that you provide as much information as possible, including why you feel your items should be unmerged and the ASIN(s) effected.
If Selling Partner Support is unable to help you, feel free to create a new thread and provide the case ID so a Community Manager can take another look to see if the items can be unmerged.
I hope this information has been helpful! Feel free to provide any feedback or ask questions in this post. We love hearing from you!
Resources:
15 replies
15 replies
Seller_nRFmxiQg4EGrw
Yes, as a bookseller, I (and many other booksellers) have had problems with incorrectly merged ASINs. However, due to the nature of listing books, many of your suggestions are not applicable, as rarely do we create our own pages.
Additionally, with thousands of SKUs, it is impossible to continually check them to see if an incorrect merger has occurred.
What would be immensely helpful is if, when a merge happens that involves an ASIN that we have a listing on, that we get a notification that the merger has occurred, so that we can verify that the merged result is still appropriate for our listing. Perhaps make this an opt-out for people who don't want to be bothered, but as someone who has had his paperback listing merged with a hardcover listing, only to end up with an upset customer, I think this would be a great new feature.
Seller_nRFmxiQg4EGrw
That's great. But with several thousand listings (and I'm a very small bookseller), there is no way to catch these if we are not notified.
The first clue I get is when a customer orders a book, and I (if I'm lucky) catch that there is a mis-match; sometimes I don't catch it, and the result is an unhappy customer.
It's good to have tools to fix bad merges, but without some sort of notification that a merge has happened, there is no way for us to know to request that a bad one be fixed.
Thanks for passing this idea on. I'm sure that a lot of sellers (not just booksellers) would welcome such a forward looking improvement to Amazon's support. For those few not wanting it, a simple "Opt-out" feature could solve that, and everyone would be happy!
Seller_aUbEyzlSSnsDJ
The merge tool has not helped us at all. Amazon is like a dog trying to catch its tail. Never ending challenge. Amazon should be trying to fix the catalog It is so bad inventory management is really tough. Stop coming up with new ideas and make something work right. Start with one thing at a time. Amazon is not very good at multitasking.
Seller_kIukTwdhvntAp
Just a random thought while I listen to a baseball game from Spring Training ---
How about if AMAZON turns the clock BACK and resumes notifying sellers of changes to any of the ASINs that we have in our listings?
You USED to do that and we could explain why we objected to the changes.
That way we MIGHT not end up with CR@# like this --
https://www.amazon.com/dp/B0002F4YGE?ref=myi_title_dp&th=1
which SAYS it is "Manhasset Music Stand (1800) " while it REALLY is a carrying bag for a portable stand.
OR this:
https://www.amazon.com/dp/B003B053YY?ref=myi_title_dp
Manhasset Acoustic Guitar Bridge Pins (2800), Black
Manhasset does NOT now, and never has, made bridge pins.
I will guess that every seller with over a couple thousand ASINs has DOZENS of wrong listing details. MANY would have been avoided if AMAZON had continued to notify sellers of changes that were being made.
Your listing mess is self inflicted by AMAZON.
Seller_Qbd0RsfZFEZBY
From what? Maybe dramatic cost increases that impact small sellers...like a low inventory fee and/or a inventory placement fee, these fees only impact sellers with small inventories and sellers that send small shipments.
Seller_nRFmxiQg4EGrw
Yes, as a bookseller, I (and many other booksellers) have had problems with incorrectly merged ASINs. However, due to the nature of listing books, many of your suggestions are not applicable, as rarely do we create our own pages.
Additionally, with thousands of SKUs, it is impossible to continually check them to see if an incorrect merger has occurred.
What would be immensely helpful is if, when a merge happens that involves an ASIN that we have a listing on, that we get a notification that the merger has occurred, so that we can verify that the merged result is still appropriate for our listing. Perhaps make this an opt-out for people who don't want to be bothered, but as someone who has had his paperback listing merged with a hardcover listing, only to end up with an upset customer, I think this would be a great new feature.
Seller_nRFmxiQg4EGrw
Yes, as a bookseller, I (and many other booksellers) have had problems with incorrectly merged ASINs. However, due to the nature of listing books, many of your suggestions are not applicable, as rarely do we create our own pages.
Additionally, with thousands of SKUs, it is impossible to continually check them to see if an incorrect merger has occurred.
What would be immensely helpful is if, when a merge happens that involves an ASIN that we have a listing on, that we get a notification that the merger has occurred, so that we can verify that the merged result is still appropriate for our listing. Perhaps make this an opt-out for people who don't want to be bothered, but as someone who has had his paperback listing merged with a hardcover listing, only to end up with an upset customer, I think this would be a great new feature.
Seller_nRFmxiQg4EGrw
That's great. But with several thousand listings (and I'm a very small bookseller), there is no way to catch these if we are not notified.
The first clue I get is when a customer orders a book, and I (if I'm lucky) catch that there is a mis-match; sometimes I don't catch it, and the result is an unhappy customer.
It's good to have tools to fix bad merges, but without some sort of notification that a merge has happened, there is no way for us to know to request that a bad one be fixed.
Thanks for passing this idea on. I'm sure that a lot of sellers (not just booksellers) would welcome such a forward looking improvement to Amazon's support. For those few not wanting it, a simple "Opt-out" feature could solve that, and everyone would be happy!
Seller_nRFmxiQg4EGrw
That's great. But with several thousand listings (and I'm a very small bookseller), there is no way to catch these if we are not notified.
The first clue I get is when a customer orders a book, and I (if I'm lucky) catch that there is a mis-match; sometimes I don't catch it, and the result is an unhappy customer.
It's good to have tools to fix bad merges, but without some sort of notification that a merge has happened, there is no way for us to know to request that a bad one be fixed.
Thanks for passing this idea on. I'm sure that a lot of sellers (not just booksellers) would welcome such a forward looking improvement to Amazon's support. For those few not wanting it, a simple "Opt-out" feature could solve that, and everyone would be happy!
Seller_aUbEyzlSSnsDJ
The merge tool has not helped us at all. Amazon is like a dog trying to catch its tail. Never ending challenge. Amazon should be trying to fix the catalog It is so bad inventory management is really tough. Stop coming up with new ideas and make something work right. Start with one thing at a time. Amazon is not very good at multitasking.
Seller_aUbEyzlSSnsDJ
The merge tool has not helped us at all. Amazon is like a dog trying to catch its tail. Never ending challenge. Amazon should be trying to fix the catalog It is so bad inventory management is really tough. Stop coming up with new ideas and make something work right. Start with one thing at a time. Amazon is not very good at multitasking.
Seller_kIukTwdhvntAp
Just a random thought while I listen to a baseball game from Spring Training ---
How about if AMAZON turns the clock BACK and resumes notifying sellers of changes to any of the ASINs that we have in our listings?
You USED to do that and we could explain why we objected to the changes.
That way we MIGHT not end up with CR@# like this --
https://www.amazon.com/dp/B0002F4YGE?ref=myi_title_dp&th=1
which SAYS it is "Manhasset Music Stand (1800) " while it REALLY is a carrying bag for a portable stand.
OR this:
https://www.amazon.com/dp/B003B053YY?ref=myi_title_dp
Manhasset Acoustic Guitar Bridge Pins (2800), Black
Manhasset does NOT now, and never has, made bridge pins.
I will guess that every seller with over a couple thousand ASINs has DOZENS of wrong listing details. MANY would have been avoided if AMAZON had continued to notify sellers of changes that were being made.
Your listing mess is self inflicted by AMAZON.
Seller_kIukTwdhvntAp
Just a random thought while I listen to a baseball game from Spring Training ---
How about if AMAZON turns the clock BACK and resumes notifying sellers of changes to any of the ASINs that we have in our listings?
You USED to do that and we could explain why we objected to the changes.
That way we MIGHT not end up with CR@# like this --
https://www.amazon.com/dp/B0002F4YGE?ref=myi_title_dp&th=1
which SAYS it is "Manhasset Music Stand (1800) " while it REALLY is a carrying bag for a portable stand.
OR this:
https://www.amazon.com/dp/B003B053YY?ref=myi_title_dp
Manhasset Acoustic Guitar Bridge Pins (2800), Black
Manhasset does NOT now, and never has, made bridge pins.
I will guess that every seller with over a couple thousand ASINs has DOZENS of wrong listing details. MANY would have been avoided if AMAZON had continued to notify sellers of changes that were being made.
Your listing mess is self inflicted by AMAZON.
Seller_Qbd0RsfZFEZBY
From what? Maybe dramatic cost increases that impact small sellers...like a low inventory fee and/or a inventory placement fee, these fees only impact sellers with small inventories and sellers that send small shipments.
Seller_Qbd0RsfZFEZBY
From what? Maybe dramatic cost increases that impact small sellers...like a low inventory fee and/or a inventory placement fee, these fees only impact sellers with small inventories and sellers that send small shipments.
