Hello Sellers & Amazon,

I'm a new seller just starting selling the pet products on Amazon since this year. I've created a pet product listing with 5 variations since January 2025 without any problem. Last Saturday, I updated one of variations' title by only adding some keywords. And then next day, that ASIN got inactive with a "Requires Approval" message.

However, when I went to apply, I met with another message stating:

"We are not accepting applications to sell:

Other Pet Supplies category in Refurbished condition(s)

Other Pet Ingestible Products in New, Used, Refurbished, Collectible condition(s)

Other Pet Supplies category in Collectible condition(s)"

I think this shouldn't happen because all other 4 variations don't have the same problem. I own the brand and trademark, which the Brand Registry has been approved. I'm really confused what made this happened.......

Amazon Seller Support just created a case ID for me and said their internal team will work on it. Today, I tried to follow up with Amazon Seller Support and they just kept forwarding my request to the multiple departments without resolving the issue.

I hope the pet products category community manager from Amazon can help review and expedite my case: 17324589621.

Thanks in advance!