Welcome back!

'Tis the season to be selling! But what if your ASIN or even your entire account has been suspended? Don't worry, we've got you covered with this festive guide to appealing your selling privileges.

The Importance of a Detailed Plan of Action:

When appealing a suspension, your Plan of Action (POA) is your golden ticket. Here's how to make it shine brighter than Rudolph's nose:

• Be detailed, but relevant
• Admit mistakes and explain how you'll prevent them in the future
• Address the root cause of the issue

Remember, Santa (who we know is not real) is watching – and so is Amazon (who is real). If you don't acknowledge what went wrong, your reinstatement chances may melt away like a snowman in spring.

Crafting Your Plan of Action: A Holiday Recipe

According to Amazon's help page, your appeal questionnaire should answer these key questions:

• What was the root cause that led to the issue?
• What actions have you taken to resolve the issue?

Use these guidelines to create a POA that's as perfectly wrapped as a holiday gift:

1. Be clear and concise: Focus on facts, not fluff. Avoid emotive language.
2. Address all issues: Identify and explain the root causes of all violations.
3. Provide specific actions: Include dates of changes and relevant documentation.
4. Include supporting evidence: Submit documents for all products under review.
5. Highlight key information: Circle or highlight important details in your documents.

Learn More: Seasonal Training for Sellers

Cozy up with these informative videos to deepen your understanding:

Selling Policy Violations and Listing Removals: Learn the difference and how to address each.

Reasons for Removal and Seller Expectations: A short guide to understanding different removal reasons.

With these tips and resources, you'll be back to spreading holiday cheer (and products) in no time. Happy appealing, and may your sales be merry and bright!

If you have a reinstatement issue that you haven't been able to solve, please let us know so we can look into escalation options. Please start a new discussion thread by selecting 'Create and Mange Listings' and the tags ‘Detail Page’, "Product Removal", and ‘Listing Deactivated’ or relevant tags, and include your Seller Support Case ID in the thread. If your Seller Account has been suspended, select 'Account Health' and 'Suspended'.

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Wishing you the best in your holiday sales!

Michelle