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Seller_zhEvKuU027hjw

Usps parcel locker delivery

Hello,

Is it just us or is everyone else getting bombarded with INR emails and the tracking shows that the item has been delivered to a parcel locker? Seems like none of the users know what that is or ever requested any locker delivery.

402 views
15 replies
Tags:INR (item not received)
10
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user profile
Seller_zhEvKuU027hjw

Usps parcel locker delivery

Hello,

Is it just us or is everyone else getting bombarded with INR emails and the tracking shows that the item has been delivered to a parcel locker? Seems like none of the users know what that is or ever requested any locker delivery.

402 views
15 replies
Tags:INR (item not received)
10
Reply
15 replies
user profile
Seller_gLcmXohvgUTnA

The parcel lockers are for communities that have group mailboxes. These boxes have extra slots for parcels, which the post office will leave a key for in your box if you have a package (assuming they do it correctly and actually put the key in the correct person’s mailbox of course).

We have had several issues with these boxes due to carrier error, either forgetting to leave the key in the person box, leaving the key in the wrong box, or a number of other issues. We have had to call local post offices to get this resolved in the past. Luckily we do not have a high number of INR’s so we usually do some digging if we do get one.

It is also possible your customers are trying to pull a fast one and know its an easy excuse to say they don’t know what it is. Unless they just moved into a new neighborhood, they should know what it is :stuck_out_tongue: At least here in the PHX, AZ area all new communities built since about 1995 have these group mailboxes, if you live in a community with them you know what it is.

If you used Amazon Buy Shipping hopefully they will cover it according to policy if it comes to an A-Z INR claim.

usps gang box

20
user profile
Seller_B0Z5RthvH6FBV

yes we hate parcel lockers!! 70% of the inr claims are deliveries to a parcel locker. Not once has one ever been retrieved and returned back to us.

20
user profile
Seller_2sSWhvyZsq56v

Agree, Parcel Lockers are the worst.

Tracking always says Delivered To Parcel locker for those that contact us about an INR

10
user profile
Seller_3N7yVnTXPzLkL

Our PO has parcel lockers which are used for packages destined for PO boxholders.

If the package is not picked up by the next day, the key is removed from the PO box, the packae from the lockers, and the boxholder needs to ask at the counter.

Too complex for some. The last scan still shows delivered to parcel locker.

10
user profile
Seller_olet7eVOHxQZd

Buyers just get a message that the package has been delivered (Amazon app or email etc). They open their front door and expect it there. If we see that in tracking we do the same, and send them a message letting them know where to look.

@a_finishing_touch kinda threw everyone off topic with the AZ Parcel Locker. Only FBA uses it and the customer has to request it.

00
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user profile
Seller_zhEvKuU027hjw

Usps parcel locker delivery

Hello,

Is it just us or is everyone else getting bombarded with INR emails and the tracking shows that the item has been delivered to a parcel locker? Seems like none of the users know what that is or ever requested any locker delivery.

402 views
15 replies
Tags:INR (item not received)
10
Reply
user profile
Seller_zhEvKuU027hjw

Usps parcel locker delivery

Hello,

Is it just us or is everyone else getting bombarded with INR emails and the tracking shows that the item has been delivered to a parcel locker? Seems like none of the users know what that is or ever requested any locker delivery.

402 views
15 replies
Tags:INR (item not received)
10
Reply
user profile

Usps parcel locker delivery

by Seller_zhEvKuU027hjw

Hello,

Is it just us or is everyone else getting bombarded with INR emails and the tracking shows that the item has been delivered to a parcel locker? Seems like none of the users know what that is or ever requested any locker delivery.

Tags:INR (item not received)
10
402 views
15 replies
Reply
15 replies
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Seller_gLcmXohvgUTnA

The parcel lockers are for communities that have group mailboxes. These boxes have extra slots for parcels, which the post office will leave a key for in your box if you have a package (assuming they do it correctly and actually put the key in the correct person’s mailbox of course).

We have had several issues with these boxes due to carrier error, either forgetting to leave the key in the person box, leaving the key in the wrong box, or a number of other issues. We have had to call local post offices to get this resolved in the past. Luckily we do not have a high number of INR’s so we usually do some digging if we do get one.

It is also possible your customers are trying to pull a fast one and know its an easy excuse to say they don’t know what it is. Unless they just moved into a new neighborhood, they should know what it is :stuck_out_tongue: At least here in the PHX, AZ area all new communities built since about 1995 have these group mailboxes, if you live in a community with them you know what it is.

If you used Amazon Buy Shipping hopefully they will cover it according to policy if it comes to an A-Z INR claim.

usps gang box

20
user profile
Seller_B0Z5RthvH6FBV

yes we hate parcel lockers!! 70% of the inr claims are deliveries to a parcel locker. Not once has one ever been retrieved and returned back to us.

20
user profile
Seller_2sSWhvyZsq56v

Agree, Parcel Lockers are the worst.

Tracking always says Delivered To Parcel locker for those that contact us about an INR

10
user profile
Seller_3N7yVnTXPzLkL

Our PO has parcel lockers which are used for packages destined for PO boxholders.

If the package is not picked up by the next day, the key is removed from the PO box, the packae from the lockers, and the boxholder needs to ask at the counter.

Too complex for some. The last scan still shows delivered to parcel locker.

10
user profile
Seller_olet7eVOHxQZd

Buyers just get a message that the package has been delivered (Amazon app or email etc). They open their front door and expect it there. If we see that in tracking we do the same, and send them a message letting them know where to look.

@a_finishing_touch kinda threw everyone off topic with the AZ Parcel Locker. Only FBA uses it and the customer has to request it.

00
There are no more posts to display
user profile
Seller_gLcmXohvgUTnA

The parcel lockers are for communities that have group mailboxes. These boxes have extra slots for parcels, which the post office will leave a key for in your box if you have a package (assuming they do it correctly and actually put the key in the correct person’s mailbox of course).

We have had several issues with these boxes due to carrier error, either forgetting to leave the key in the person box, leaving the key in the wrong box, or a number of other issues. We have had to call local post offices to get this resolved in the past. Luckily we do not have a high number of INR’s so we usually do some digging if we do get one.

It is also possible your customers are trying to pull a fast one and know its an easy excuse to say they don’t know what it is. Unless they just moved into a new neighborhood, they should know what it is :stuck_out_tongue: At least here in the PHX, AZ area all new communities built since about 1995 have these group mailboxes, if you live in a community with them you know what it is.

If you used Amazon Buy Shipping hopefully they will cover it according to policy if it comes to an A-Z INR claim.

usps gang box

20
user profile
Seller_gLcmXohvgUTnA

The parcel lockers are for communities that have group mailboxes. These boxes have extra slots for parcels, which the post office will leave a key for in your box if you have a package (assuming they do it correctly and actually put the key in the correct person’s mailbox of course).

We have had several issues with these boxes due to carrier error, either forgetting to leave the key in the person box, leaving the key in the wrong box, or a number of other issues. We have had to call local post offices to get this resolved in the past. Luckily we do not have a high number of INR’s so we usually do some digging if we do get one.

It is also possible your customers are trying to pull a fast one and know its an easy excuse to say they don’t know what it is. Unless they just moved into a new neighborhood, they should know what it is :stuck_out_tongue: At least here in the PHX, AZ area all new communities built since about 1995 have these group mailboxes, if you live in a community with them you know what it is.

If you used Amazon Buy Shipping hopefully they will cover it according to policy if it comes to an A-Z INR claim.

usps gang box

20
Reply
user profile
Seller_B0Z5RthvH6FBV

yes we hate parcel lockers!! 70% of the inr claims are deliveries to a parcel locker. Not once has one ever been retrieved and returned back to us.

20
user profile
Seller_B0Z5RthvH6FBV

yes we hate parcel lockers!! 70% of the inr claims are deliveries to a parcel locker. Not once has one ever been retrieved and returned back to us.

20
Reply
user profile
Seller_2sSWhvyZsq56v

Agree, Parcel Lockers are the worst.

Tracking always says Delivered To Parcel locker for those that contact us about an INR

10
user profile
Seller_2sSWhvyZsq56v

Agree, Parcel Lockers are the worst.

Tracking always says Delivered To Parcel locker for those that contact us about an INR

10
Reply
user profile
Seller_3N7yVnTXPzLkL

Our PO has parcel lockers which are used for packages destined for PO boxholders.

If the package is not picked up by the next day, the key is removed from the PO box, the packae from the lockers, and the boxholder needs to ask at the counter.

Too complex for some. The last scan still shows delivered to parcel locker.

10
user profile
Seller_3N7yVnTXPzLkL

Our PO has parcel lockers which are used for packages destined for PO boxholders.

If the package is not picked up by the next day, the key is removed from the PO box, the packae from the lockers, and the boxholder needs to ask at the counter.

Too complex for some. The last scan still shows delivered to parcel locker.

10
Reply
user profile
Seller_olet7eVOHxQZd

Buyers just get a message that the package has been delivered (Amazon app or email etc). They open their front door and expect it there. If we see that in tracking we do the same, and send them a message letting them know where to look.

@a_finishing_touch kinda threw everyone off topic with the AZ Parcel Locker. Only FBA uses it and the customer has to request it.

00
user profile
Seller_olet7eVOHxQZd

Buyers just get a message that the package has been delivered (Amazon app or email etc). They open their front door and expect it there. If we see that in tracking we do the same, and send them a message letting them know where to look.

@a_finishing_touch kinda threw everyone off topic with the AZ Parcel Locker. Only FBA uses it and the customer has to request it.

00
Reply
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