Amazon audited our account due to wrong weight and dimension due to which our account has been run in minus even though the actual weight and volumetric weight of our product is not above 2.5kg and yet Amazon audited our account by mentioning the weight of 96kg. Audit has been done due to which our account has gone to 52k minus and till now no reply has been received and no solution has been found till now and call on seller support they say that our images are not proper according to amazon guideline and since my last time I talked to the seller support person they clarified that our images are ok Since our product is foldable, its images appear like this, we need a resolution otherwise they will go with a legal action against Amazon.

Due to Amazon not picking up the order on time, the late shipment rate in my Amazon account health has increased and my account is also at risk. Even after facing this problem repeatedly, Amazon is not fixing this problem.

Another level of cheating is happing on Amazon platform in the name of weight and dimension Audit. We were charged shipping cost Rs 313.88 for a product cost of Rs 499. The weight of the product is less than 500 gms of which wrong weight of 6 kg was charged. When we raised issue for this claw back with all image proof, Amazon silently closes the case without any reply or justification. They are simply doing cheating with small sellers to increase their profits.

We somehow caught this false practice by Amazon otherwise we will never be able to know this deductions in the name of "other" in our account.

No resolution yet after raising many tickets as they are not willing to give our hard-earned money back. Sadly, to say Amazon is becoming unreliable day by day.