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Seller_NW0rsLKcIiCPA

Potential Review Manipulation by a Customer - Request for Guidance

Hello Amazon Sellers,

I’ve encountered a situation where a customer has left a series of 1-star reviews for my product and multiple competitors, alleging the presence of synthetic PDE5 inhibitors, which is untrue. These reviews appear to be part of a targeted pattern against similar products.

I’ve already opened a case with Amazon Seller Support (Case ID: 10535034902 & 10534458072), but would appreciate advice from others who have faced similar issues. Is there a way to escalate this to higher authorities to review the cases more thoroughly?

Thanks for your help!

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Seller_NW0rsLKcIiCPA

Potential Review Manipulation by a Customer - Request for Guidance

Hello Amazon Sellers,

I’ve encountered a situation where a customer has left a series of 1-star reviews for my product and multiple competitors, alleging the presence of synthetic PDE5 inhibitors, which is untrue. These reviews appear to be part of a targeted pattern against similar products.

I’ve already opened a case with Amazon Seller Support (Case ID: 10535034902 & 10534458072), but would appreciate advice from others who have faced similar issues. Is there a way to escalate this to higher authorities to review the cases more thoroughly?

Thanks for your help!

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0 replies
Tags:Product feedback
00
Reply
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Potential Review Manipulation by a Customer - Request for Guidance

by Seller_NW0rsLKcIiCPA

Hello Amazon Sellers,

I’ve encountered a situation where a customer has left a series of 1-star reviews for my product and multiple competitors, alleging the presence of synthetic PDE5 inhibitors, which is untrue. These reviews appear to be part of a targeted pattern against similar products.

I’ve already opened a case with Amazon Seller Support (Case ID: 10535034902 & 10534458072), but would appreciate advice from others who have faced similar issues. Is there a way to escalate this to higher authorities to review the cases more thoroughly?

Thanks for your help!

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00
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