Hello Amazon Sellers,
I’ve encountered a situation where a customer has left a series of 1-star reviews for my product and multiple competitors, alleging the presence of synthetic PDE5 inhibitors, which is untrue. These reviews appear to be part of a targeted pattern against similar products.
I’ve already opened a case with Amazon Seller Support (Case ID: 10535034902 & 10534458072), but would appreciate advice from others who have faced similar issues. Is there a way to escalate this to higher authorities to review the cases more thoroughly?
Thanks for your help!
Hello Amazon Sellers,
I’ve encountered a situation where a customer has left a series of 1-star reviews for my product and multiple competitors, alleging the presence of synthetic PDE5 inhibitors, which is untrue. These reviews appear to be part of a targeted pattern against similar products.
I’ve already opened a case with Amazon Seller Support (Case ID: 10535034902 & 10534458072), but would appreciate advice from others who have faced similar issues. Is there a way to escalate this to higher authorities to review the cases more thoroughly?
Thanks for your help!
Hello Amazon Sellers,
I’ve encountered a situation where a customer has left a series of 1-star reviews for my product and multiple competitors, alleging the presence of synthetic PDE5 inhibitors, which is untrue. These reviews appear to be part of a targeted pattern against similar products.
I’ve already opened a case with Amazon Seller Support (Case ID: 10535034902 & 10534458072), but would appreciate advice from others who have faced similar issues. Is there a way to escalate this to higher authorities to review the cases more thoroughly?
Thanks for your help!