We recently encountered a problem with the Automated Feedback Removal Manager.

The buyer's feedback in its entirety, and I quote: " Not same as picture"

The entire feedback comment is a product review. It should have been very clear to the "Feedback Removal Manager" that the feedback should be removed. But they rejected my request to appeal in a matter of seconds!

Case ID 10724436892

Moderators - Please could any one of you kindly assist to escalate this case for further review? Thank you @Ezra_Amazon @Julia_Amazon @Sakura_Amazon_ @Sarah_Amzn

@Simon_Amazon @Spencer_Amazon @Winston_Amazon