Does anybody know how to upload the Product Manual?
I tried to upload the manual with our official website url and google drive url, but it never displays on my listing page.
I tried to open a case, but the customer service could not help me, they don't even know the reason.
Please help me. The user guide is really important to our product!
4 replies
Seller_rI7BZIczK8iAC
You cannot put outside-Amazon links in a listing! I even don't know if Amazon links are allowed.
Manny_Amazon
Hello @Seller_voQu9zeg2ijmM,
As @Seller_rI7BZIczK8iACmentioned, there's a related thread in which I assisted with that includes information on how you can upload your user manual. I'm adding the steps below:
"You can upload your user manual guide on your listing by using the information available in the About product documents guide. It includes instructions to upload product documents such as a user manual or troubleshooting guide in Seller Central for any of your products. Be sure to follow the steps under "Upload product documents" and review the "Document guidelines" at the bottom.
If you run into any issues with this, please don't hesitate to open a support case with Selling Partner Support. If you include the relevant CASE ID, I can ensure it reaches proper conclusion."
Regards,
- Manny
Does anybody know how to upload the Product Manual?
I tried to upload the manual with our official website url and google drive url, but it never displays on my listing page.
I tried to open a case, but the customer service could not help me, they don't even know the reason.
Please help me. The user guide is really important to our product!
Does anybody know how to upload the Product Manual?
I tried to upload the manual with our official website url and google drive url, but it never displays on my listing page.
I tried to open a case, but the customer service could not help me, they don't even know the reason.
Please help me. The user guide is really important to our product!
4 replies
4 replies
Seller_rI7BZIczK8iAC
You cannot put outside-Amazon links in a listing! I even don't know if Amazon links are allowed.
Manny_Amazon
Hello @Seller_voQu9zeg2ijmM,
As @Seller_rI7BZIczK8iACmentioned, there's a related thread in which I assisted with that includes information on how you can upload your user manual. I'm adding the steps below:
"You can upload your user manual guide on your listing by using the information available in the About product documents guide. It includes instructions to upload product documents such as a user manual or troubleshooting guide in Seller Central for any of your products. Be sure to follow the steps under "Upload product documents" and review the "Document guidelines" at the bottom.
If you run into any issues with this, please don't hesitate to open a support case with Selling Partner Support. If you include the relevant CASE ID, I can ensure it reaches proper conclusion."
Regards,
- Manny
Seller_rI7BZIczK8iAC
You cannot put outside-Amazon links in a listing! I even don't know if Amazon links are allowed.
Seller_rI7BZIczK8iAC
You cannot put outside-Amazon links in a listing! I even don't know if Amazon links are allowed.
Manny_Amazon
Hello @Seller_voQu9zeg2ijmM,
As @Seller_rI7BZIczK8iACmentioned, there's a related thread in which I assisted with that includes information on how you can upload your user manual. I'm adding the steps below:
"You can upload your user manual guide on your listing by using the information available in the About product documents guide. It includes instructions to upload product documents such as a user manual or troubleshooting guide in Seller Central for any of your products. Be sure to follow the steps under "Upload product documents" and review the "Document guidelines" at the bottom.
If you run into any issues with this, please don't hesitate to open a support case with Selling Partner Support. If you include the relevant CASE ID, I can ensure it reaches proper conclusion."
Regards,
- Manny
Manny_Amazon
Hello @Seller_voQu9zeg2ijmM,
As @Seller_rI7BZIczK8iACmentioned, there's a related thread in which I assisted with that includes information on how you can upload your user manual. I'm adding the steps below:
"You can upload your user manual guide on your listing by using the information available in the About product documents guide. It includes instructions to upload product documents such as a user manual or troubleshooting guide in Seller Central for any of your products. Be sure to follow the steps under "Upload product documents" and review the "Document guidelines" at the bottom.
If you run into any issues with this, please don't hesitate to open a support case with Selling Partner Support. If you include the relevant CASE ID, I can ensure it reaches proper conclusion."
Regards,
- Manny
