Orders older than two years to be archived starting in September
Starting in September 2023, orders older than two years will be archived on a monthly basis.
To ensure data security and a safe customer experience, archived orders don’t contain buyers’ personally identifiable information such as names, phone numbers, addresses, and gift messages.
If you require any buyer information for accounting or tax purposes, make sure that you download it by the end of August, or within two years of the order placement.
Archived orders still contain many other data fields, including purchase date, product name, ASIN, quantity, price, tax, customer charged shipping fee, and sales channel.
4 replies
Seller_r9wMm8LrE5iKj
Like most announcements, this one is a bit opaque, but are you saying we will ALWAYS be able to pull up ANY order by order #, but after two years this will not contain "names, phone numbers, addresses, and gift messages." But all other info will be there?
If the archived order reports are only available one month at a time (as they are for orders prior to 1/1/16), will they be unsearchable by order #? Can we get around that by pulling up the URL for any order # and replacing the order number in the URL?
I'm not sure why you'd remove a name if you have all other PII removed, as that's going to be a keyfield for searching orders. Will the "see all orders by this customer" continue to appear, and will it display buyer name for those orders less than 2 years old? [If so, you really haven't removed that PII, but I would prefer that.]
Seller_CW0P5hgbsiqWX
To ensure data security and a safe customer experience, archived orders don’t contain buyers’ personally identifiable information such as names, phone numbers, addresses, and gift messages.
Always did find that strange. For 3rd Party sellers using FBM. Amazon is simply a broker between a buyer and seller, taking a commission on each sale.
As a licensed retail business owner in our state, I do save the names, addresses, invoices, and date of every sale we make. And that's done for the safety of operating my business.
Seller_rMfC1OWAKWYWf
so…
Let’s say…
For example….
For Tax purposes… information needs to be stored for seven years… are you saying that if god forbid a seller was sick in the hospital or otherwise unable/incapable of downloading it, you will deny them this information later even if it’s required by the IRS…?
Cute…
Seller_lFPXQhRzGZWpc
Well that's not super helpful if you don't at least provide the state of the buyer so that we can identify the customers origin for tax purposes. We don't require the full address but we need to know the state in case of any kind of audit etc..
Orders older than two years to be archived starting in September
Starting in September 2023, orders older than two years will be archived on a monthly basis.
To ensure data security and a safe customer experience, archived orders don’t contain buyers’ personally identifiable information such as names, phone numbers, addresses, and gift messages.
If you require any buyer information for accounting or tax purposes, make sure that you download it by the end of August, or within two years of the order placement.
Archived orders still contain many other data fields, including purchase date, product name, ASIN, quantity, price, tax, customer charged shipping fee, and sales channel.
Orders older than two years to be archived starting in September
Starting in September 2023, orders older than two years will be archived on a monthly basis.
To ensure data security and a safe customer experience, archived orders don’t contain buyers’ personally identifiable information such as names, phone numbers, addresses, and gift messages.
If you require any buyer information for accounting or tax purposes, make sure that you download it by the end of August, or within two years of the order placement.
Archived orders still contain many other data fields, including purchase date, product name, ASIN, quantity, price, tax, customer charged shipping fee, and sales channel.
4 replies
4 replies
Seller_r9wMm8LrE5iKj
Like most announcements, this one is a bit opaque, but are you saying we will ALWAYS be able to pull up ANY order by order #, but after two years this will not contain "names, phone numbers, addresses, and gift messages." But all other info will be there?
If the archived order reports are only available one month at a time (as they are for orders prior to 1/1/16), will they be unsearchable by order #? Can we get around that by pulling up the URL for any order # and replacing the order number in the URL?
I'm not sure why you'd remove a name if you have all other PII removed, as that's going to be a keyfield for searching orders. Will the "see all orders by this customer" continue to appear, and will it display buyer name for those orders less than 2 years old? [If so, you really haven't removed that PII, but I would prefer that.]
Seller_CW0P5hgbsiqWX
To ensure data security and a safe customer experience, archived orders don’t contain buyers’ personally identifiable information such as names, phone numbers, addresses, and gift messages.
Always did find that strange. For 3rd Party sellers using FBM. Amazon is simply a broker between a buyer and seller, taking a commission on each sale.
As a licensed retail business owner in our state, I do save the names, addresses, invoices, and date of every sale we make. And that's done for the safety of operating my business.
Seller_rMfC1OWAKWYWf
so…
Let’s say…
For example….
For Tax purposes… information needs to be stored for seven years… are you saying that if god forbid a seller was sick in the hospital or otherwise unable/incapable of downloading it, you will deny them this information later even if it’s required by the IRS…?
Cute…
Seller_lFPXQhRzGZWpc
Well that's not super helpful if you don't at least provide the state of the buyer so that we can identify the customers origin for tax purposes. We don't require the full address but we need to know the state in case of any kind of audit etc..
Seller_r9wMm8LrE5iKj
Like most announcements, this one is a bit opaque, but are you saying we will ALWAYS be able to pull up ANY order by order #, but after two years this will not contain "names, phone numbers, addresses, and gift messages." But all other info will be there?
If the archived order reports are only available one month at a time (as they are for orders prior to 1/1/16), will they be unsearchable by order #? Can we get around that by pulling up the URL for any order # and replacing the order number in the URL?
I'm not sure why you'd remove a name if you have all other PII removed, as that's going to be a keyfield for searching orders. Will the "see all orders by this customer" continue to appear, and will it display buyer name for those orders less than 2 years old? [If so, you really haven't removed that PII, but I would prefer that.]
Seller_r9wMm8LrE5iKj
Like most announcements, this one is a bit opaque, but are you saying we will ALWAYS be able to pull up ANY order by order #, but after two years this will not contain "names, phone numbers, addresses, and gift messages." But all other info will be there?
If the archived order reports are only available one month at a time (as they are for orders prior to 1/1/16), will they be unsearchable by order #? Can we get around that by pulling up the URL for any order # and replacing the order number in the URL?
I'm not sure why you'd remove a name if you have all other PII removed, as that's going to be a keyfield for searching orders. Will the "see all orders by this customer" continue to appear, and will it display buyer name for those orders less than 2 years old? [If so, you really haven't removed that PII, but I would prefer that.]
Seller_CW0P5hgbsiqWX
To ensure data security and a safe customer experience, archived orders don’t contain buyers’ personally identifiable information such as names, phone numbers, addresses, and gift messages.
Always did find that strange. For 3rd Party sellers using FBM. Amazon is simply a broker between a buyer and seller, taking a commission on each sale.
As a licensed retail business owner in our state, I do save the names, addresses, invoices, and date of every sale we make. And that's done for the safety of operating my business.
Seller_CW0P5hgbsiqWX
To ensure data security and a safe customer experience, archived orders don’t contain buyers’ personally identifiable information such as names, phone numbers, addresses, and gift messages.
Always did find that strange. For 3rd Party sellers using FBM. Amazon is simply a broker between a buyer and seller, taking a commission on each sale.
As a licensed retail business owner in our state, I do save the names, addresses, invoices, and date of every sale we make. And that's done for the safety of operating my business.
Seller_rMfC1OWAKWYWf
so…
Let’s say…
For example….
For Tax purposes… information needs to be stored for seven years… are you saying that if god forbid a seller was sick in the hospital or otherwise unable/incapable of downloading it, you will deny them this information later even if it’s required by the IRS…?
Cute…
Seller_rMfC1OWAKWYWf
so…
Let’s say…
For example….
For Tax purposes… information needs to be stored for seven years… are you saying that if god forbid a seller was sick in the hospital or otherwise unable/incapable of downloading it, you will deny them this information later even if it’s required by the IRS…?
Cute…
Seller_lFPXQhRzGZWpc
Well that's not super helpful if you don't at least provide the state of the buyer so that we can identify the customers origin for tax purposes. We don't require the full address but we need to know the state in case of any kind of audit etc..
Seller_lFPXQhRzGZWpc
Well that's not super helpful if you don't at least provide the state of the buyer so that we can identify the customers origin for tax purposes. We don't require the full address but we need to know the state in case of any kind of audit etc..
