Account Health Support Team – Contact us - Not Working
I’m trying to contact to someone about an IP allegation made by another seller using this form: https://sellercentral.amazon.com/performance/account/health/contact-us?formid=4751
When I click the “contact us” button it says Sorry, you are not authorized to view this page.
Is anyone having the same issue or know how to contact to someone from this team. Seller Support have been useless and said they cant give a number or get them to call me back and the only contact is this form!
5 replies
Seller_rI7BZIczK8iAC
It seems that this function is disabled when Amazon already took a decision regarding your issue. What is your problem? Account deactivated? If yes, copy and paste here Amazon's email about this deactivation. Seller support or Account Health don't have a number to call.
Atlas_Amazon
Hello @Seller_uEblncjyKb6UQ
Thank you for the information provided regarding the issues you have experienced with the removal of your listing and the inability to contact our team. I do want to get you support as I understand this issue can be very difficult to navigate, but I will require more information. Would you be able to provide more details to the removal of your listing? What type of intellectual property issue were you attempting to address? Do you have documentation or information you can dispute the concern with? Have you attempted to provide anything as of now?
I encourage you to refer to this thread with the details above so I may continue to review and determine what steps may be the most beneficial to your concern.
Best,
Atlas
