Restricted Products Appeal - Keep going on in circles with Amazon support
Hi,
I have provided all the information requested by amazon to reinstate my product B0DPPCQ47M, in case IDs 17136308521, 17179528381, and 17179528381. Amazon keeps on going in circles with the exact same copy paste ai generated responses without any review of the actual documentation i have provided. The product is exempt from 501(k) and i have provided the FDA link and screenshot as well. FDA is quite clear on the exemption.
This is extremely disrespectful to small businesses and sellers for amazon to not even have a real human review the documentation we've provided.
The listing has been closed for quite some time and is affecting our sales and cash flow so we would appreciate any urgent guidance on this.
@Manny_Amazon,@Emet_Amazon, any one else, can you please help on this urgent issue!
Restricted Products Appeal - Keep going on in circles with Amazon support
Hi,
I have provided all the information requested by amazon to reinstate my product B0DPPCQ47M, in case IDs 17136308521, 17179528381, and 17179528381. Amazon keeps on going in circles with the exact same copy paste ai generated responses without any review of the actual documentation i have provided. The product is exempt from 501(k) and i have provided the FDA link and screenshot as well. FDA is quite clear on the exemption.
This is extremely disrespectful to small businesses and sellers for amazon to not even have a real human review the documentation we've provided.
The listing has been closed for quite some time and is affecting our sales and cash flow so we would appreciate any urgent guidance on this.
@Manny_Amazon,@Emet_Amazon, any one else, can you please help on this urgent issue!
6 replies
Glenn_Amazon
Thank you for your details @Seller_mC4sHBp1FlCor,
I've reached out to our internal teams to investigate and see what escalation options we can offer. As soon as I have updates I will reach out to you here . Thank you for your understanding.
Restricted Products Appeal - Keep going on in circles with Amazon support
Hi,
I have provided all the information requested by amazon to reinstate my product B0DPPCQ47M, in case IDs 17136308521, 17179528381, and 17179528381. Amazon keeps on going in circles with the exact same copy paste ai generated responses without any review of the actual documentation i have provided. The product is exempt from 501(k) and i have provided the FDA link and screenshot as well. FDA is quite clear on the exemption.
This is extremely disrespectful to small businesses and sellers for amazon to not even have a real human review the documentation we've provided.
The listing has been closed for quite some time and is affecting our sales and cash flow so we would appreciate any urgent guidance on this.
@Manny_Amazon,@Emet_Amazon, any one else, can you please help on this urgent issue!
Restricted Products Appeal - Keep going on in circles with Amazon support
Hi,
I have provided all the information requested by amazon to reinstate my product B0DPPCQ47M, in case IDs 17136308521, 17179528381, and 17179528381. Amazon keeps on going in circles with the exact same copy paste ai generated responses without any review of the actual documentation i have provided. The product is exempt from 501(k) and i have provided the FDA link and screenshot as well. FDA is quite clear on the exemption.
This is extremely disrespectful to small businesses and sellers for amazon to not even have a real human review the documentation we've provided.
The listing has been closed for quite some time and is affecting our sales and cash flow so we would appreciate any urgent guidance on this.
@Manny_Amazon,@Emet_Amazon, any one else, can you please help on this urgent issue!
Restricted Products Appeal - Keep going on in circles with Amazon support
Hi,
I have provided all the information requested by amazon to reinstate my product B0DPPCQ47M, in case IDs 17136308521, 17179528381, and 17179528381. Amazon keeps on going in circles with the exact same copy paste ai generated responses without any review of the actual documentation i have provided. The product is exempt from 501(k) and i have provided the FDA link and screenshot as well. FDA is quite clear on the exemption.
This is extremely disrespectful to small businesses and sellers for amazon to not even have a real human review the documentation we've provided.
The listing has been closed for quite some time and is affecting our sales and cash flow so we would appreciate any urgent guidance on this.
@Manny_Amazon,@Emet_Amazon, any one else, can you please help on this urgent issue!
6 replies
6 replies
Glenn_Amazon
Thank you for your details @Seller_mC4sHBp1FlCor,
I've reached out to our internal teams to investigate and see what escalation options we can offer. As soon as I have updates I will reach out to you here . Thank you for your understanding.
Glenn_Amazon
Thank you for your details @Seller_mC4sHBp1FlCor,
I've reached out to our internal teams to investigate and see what escalation options we can offer. As soon as I have updates I will reach out to you here . Thank you for your understanding.
Glenn_Amazon
Thank you for your details @Seller_mC4sHBp1FlCor,
I've reached out to our internal teams to investigate and see what escalation options we can offer. As soon as I have updates I will reach out to you here . Thank you for your understanding.
