we are needing help with the audit of the CPC… It's been 1 months since I submitted my CPC certificate and they haven't responded But no response from the review team.

It's been 10 days since I submitted my CPC certificate and they haven't responded

But no response from the review team

Dear Amazon Support Team,

I hope this message finds you well. I am writing to follow up on the CPC (Children's Product Certificate) review for our toy product, which has been under review for an extended period.

Case ID: 17011499351,17033174181

We understand that thorough reviews are necessary to ensure product safety and compliance. However, the prolonged review process is significantly impacting our ability to list and sell our product, especially during this critical sales period.

We kindly request that the review team expedite the CPC review process for our product. Your prompt attention to this matter would be greatly appreciated and will help us continue to provide safe and compliant products to our customers.

Thank you for your understanding and cooperation.

Best regards,

@Seller_nt9X7GoCkqXGB@Seller_l7Jtck9jxnEA0@Seller_zukQNO61PzGck