Issue with Variation (Size-Material)

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Seller_EDSWQ8eijbdXb

Issue with Variation (Size-Material)

Hello, I created a size-material product family successfully and I have 1 parent and 4 child products in the family. The variations are showing up correctly in Amazon. The problem is that I can't update my listing description anymore. I am getting an error that says that the Variation Theme is invalid (The value specified is invalid, please select another value.) when Amazon was the one who auto-created the "SIZE/MATERIAL" variation theme. When I try to select a different one from the drop down, there is no size material option.

I have read a bunch of forum responses. Please don't reply saying that "size-material" isn't a possible variation theme in my category because it is working and there are a bunch of competitors already doing it. This is clearly a bug that needs to be fixed, otherwise it wouldn't have auto-created the size-material or my products wouldn't be showing up correctly.

Please help.

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Glenn_Amazon

Greetings @Seller_EDSWQ8eijbdXb,

Thank you for reaching out with your variations. It's possible that the category does not allow this variation theme but I'm happy to investigate to see what options exist for this family. If you provide your most recent Seller Support case I can review further. Thank you for your understanding.

-Glenn

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