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Read onlyHello,
we recently created 3 ASINs in our account without issue, but shortly after, we were not allowed to list them nor edit details in inventory due to Amazon stating that they are not currently accepting applications to sell as follows:
--We are not accepting applications to sell:
Other Human Ingestible products in New, Used, Refurbished, Collectible condition(s)
Other Health & Personal Care category in Used - Acceptable, Used - Good, Used - Very Good, Refurbished, Collectible condition(s)
Other Health & Personal Care category in Used - Like New condition(s)---
we provided all the documents needed without any issues and we are already selling the products worldwide and in Germany without any issues. it does not make sense that we are not allowed to sell on Amazon if we pass all the regulations on Amazon.
Case ID : 10849625262
Case ID : 10867387742
Apparently there seems to be a misunderstanding or an error, please help us fix the issue since this is an important step for us in for our sales and business.
Best Regards,
Bioactiva Team
Hello @Seller_U3wyj1A8ZUHSC,
I checked the cases but there is no other information I or Seller Support could give you.
Please see the help page Selling Applications FAQ for reference.
Best,
Emma