I joined the transparency program with one of my products in December 2023 and it has been under normal protection. However, in the past few days, another merchant has been selling my product under my link and managed to get the shopping cart at a higher price than mine. I successfully modified the price in the background, but it hasn't been reflected on the front end after 24 hours. I don't understand, what should I do to protect my product?
Hi there @Seller_iRauZnsRm11Zj
Would love to help with this! Could you please confirm if the ASIN in question is the one in case 16706559741? If so, I can reach out to my transparency contacts to start figuring this out.
-Jim
I joined the transparency program with one of my products in December 2023 and it has been under normal protection. However, in the past few days, another merchant has been selling my product under my link and managed to get the shopping cart at a higher price than mine. I successfully modified the price in the background, but it hasn't been reflected on the front end after 24 hours. I don't understand, what should I do to protect my product?
I joined the transparency program with one of my products in December 2023 and it has been under normal protection. However, in the past few days, another merchant has been selling my product under my link and managed to get the shopping cart at a higher price than mine. I successfully modified the price in the background, but it hasn't been reflected on the front end after 24 hours. I don't understand, what should I do to protect my product?
Hi there @Seller_iRauZnsRm11Zj
Would love to help with this! Could you please confirm if the ASIN in question is the one in case 16706559741? If so, I can reach out to my transparency contacts to start figuring this out.
-Jim
Hi there @Seller_iRauZnsRm11Zj
Would love to help with this! Could you please confirm if the ASIN in question is the one in case 16706559741? If so, I can reach out to my transparency contacts to start figuring this out.
-Jim
Hi there @Seller_iRauZnsRm11Zj
Would love to help with this! Could you please confirm if the ASIN in question is the one in case 16706559741? If so, I can reach out to my transparency contacts to start figuring this out.
-Jim