Account suspended due to drop shipping policy vialotion.
"My Amazon account was recently suspended for violating the drop shipping policy. However, I do not engage in direct drop shipping. I purchase inventory from multiple reputable retailers (such as Walmart and Lowe’s), receive all products at my own warehouse locations, inspect and repackage them in neutral, non-branded boxes, and fulfill all customer orders using Amazon’s shipping services. I also manage all returns directly.
I have supporting documents such as invoices, resale certificates, inventory records, and proof of warehouse ownership. Could someone please clarify exactly what documents or information I need to provide in my appeal to reactivate my account? I want to make sure my business remains fully compliant with Amazon’s policies."
3 replies
Seller_nRFmxiQg4EGrw
Sounds like at some point your system broke down, and you left a Walmart or Lowes document in the package (which potentially still violates the dropshipping policy)
The fact that you are doing RA, possibly without permission from the brands, is a separate issue, but may complicate resolving the dropshipping violation. Word your PoA carefully, promising to strictly follow all the dropshipping rules.
Seller_cAQeJ1NUj48iK
no there is no chance of that, cause I repackage all the items of my own also I have very low amount of sales. I submitted multiple document but every time amazon response the same notification.
