Hello, my account was deactivated. I made another account because I was so frustrated that I was unable to reactivate my account. I would like someone, from Amazon, to help me to remove one account and reactivate my old account. I don’t know what initially my account was deactivated. There are no policy violations.
If someone from Amazon, can reach out to me that will be good.
Thanks
Check your performance notifications.
Hello @Seller_bH4FIBOogW4QS,
Thank you for reaching out on the forums about your account.
I see that you are unsure why your original account was deactivated and you would like to learn what is required to reactivated it. I understand that not having clarity in this scenario is frustrating for you so I am here to help in any way I can.
From what you shared, this sounds like your original account has been deactivated for some time and you no longer have the messaging that explains the exact reason it was deactivated. I have passed your information over to the responsible teams so we can get an update on the details and what is needed for a resolution. During this time, please monitor your performance notifications for an update from that team. I will keep an eye on this review and once I see any movement, I will reach out to you right away.
The forums community and I are here to support you. I hope you have a great rest of the day!
Wishing you the best,
LeviDylan