Amazon FBA: Is ‘Lost Inventory’ Becoming the Norm for Amazon Sellers?
As a veteran Amazon FBA seller, we've all noticed an alarming pattern with our shipments. We regularly send in large quantities of products, but without fail, a significant number of shipments are missing 1-2 units. In some cases, specific SKUs/ASINs that we consistently ship are completely missing.
We always follow the process to resolve this—creating cases, submitting required documents, and often receiving credits for the lost items. However, there are many instances where Amazon informs us that the product is "not recoverable," and we are left to absorb the loss.
It’s incredibly frustrating, and I’m wondering if other sellers are consistently experiencing this as well. Is there a way to stop this? Are we just accepting these losses as normal, or should we be questioning if "lost units" might be something more concerning? How much more can sellers take?
Let’s discuss! I’d love to hear your experiences, tips, or thoughts on this issue. Is there a better way to handle it, or are we stuck in a system that doesn’t work in our favor?
Amazon FBA: Is ‘Lost Inventory’ Becoming the Norm for Amazon Sellers?
As a veteran Amazon FBA seller, we've all noticed an alarming pattern with our shipments. We regularly send in large quantities of products, but without fail, a significant number of shipments are missing 1-2 units. In some cases, specific SKUs/ASINs that we consistently ship are completely missing.
We always follow the process to resolve this—creating cases, submitting required documents, and often receiving credits for the lost items. However, there are many instances where Amazon informs us that the product is "not recoverable," and we are left to absorb the loss.
It’s incredibly frustrating, and I’m wondering if other sellers are consistently experiencing this as well. Is there a way to stop this? Are we just accepting these losses as normal, or should we be questioning if "lost units" might be something more concerning? How much more can sellers take?
Let’s discuss! I’d love to hear your experiences, tips, or thoughts on this issue. Is there a better way to handle it, or are we stuck in a system that doesn’t work in our favor?
2 replies
TaylorR_Amazon
Hey @Seller_0ydEgpp7MATuF, I'm sure this is really frustrating! On your end there are a couple things to do to lower the likelihood of this happening. The number one thing: double check that your shipment has been packed and labeled properly.
That being said, if you have any specific shipments that you would like me to take another look at, let me know the case ID you have opened. Thank you!
Seller_0ydEgpp7MATuF
@TaylorR_AmazonThank you so much for your response! We always take great care to ensure our shipments are packed and labeled correctly, so this ongoing issue has been particularly frustrating.
We’re fighting hard for a fair and just resolutions here, but we feel that customer service has been continuously avoiding the situation by pushing different tactics instead of providing real solutions.
I’d appreciate a deeper review of the following cases:
Case ID: [17057785421]
Case ID: [16967572491] + [17150926971] (same shipment, but no help so far)
Case ID: [16968040791]
Case ID: [16975549421]
Case ID: [16975478631]
Case ID: [16967713031]
Case ID: [16994665341]
Case ID: [17008881411]
Case ID: [17069748821] + [17161175331] (same shipment, but no help so far).
Case ID: [17090836441]
Case ID: [17090993361]
Case ID: [16950682951]
We’re hoping for a more direct approach and resolution. Thanks for your attention to this matter!
Amazon FBA: Is ‘Lost Inventory’ Becoming the Norm for Amazon Sellers?
As a veteran Amazon FBA seller, we've all noticed an alarming pattern with our shipments. We regularly send in large quantities of products, but without fail, a significant number of shipments are missing 1-2 units. In some cases, specific SKUs/ASINs that we consistently ship are completely missing.
We always follow the process to resolve this—creating cases, submitting required documents, and often receiving credits for the lost items. However, there are many instances where Amazon informs us that the product is "not recoverable," and we are left to absorb the loss.
It’s incredibly frustrating, and I’m wondering if other sellers are consistently experiencing this as well. Is there a way to stop this? Are we just accepting these losses as normal, or should we be questioning if "lost units" might be something more concerning? How much more can sellers take?
Let’s discuss! I’d love to hear your experiences, tips, or thoughts on this issue. Is there a better way to handle it, or are we stuck in a system that doesn’t work in our favor?
Amazon FBA: Is ‘Lost Inventory’ Becoming the Norm for Amazon Sellers?
As a veteran Amazon FBA seller, we've all noticed an alarming pattern with our shipments. We regularly send in large quantities of products, but without fail, a significant number of shipments are missing 1-2 units. In some cases, specific SKUs/ASINs that we consistently ship are completely missing.
We always follow the process to resolve this—creating cases, submitting required documents, and often receiving credits for the lost items. However, there are many instances where Amazon informs us that the product is "not recoverable," and we are left to absorb the loss.
It’s incredibly frustrating, and I’m wondering if other sellers are consistently experiencing this as well. Is there a way to stop this? Are we just accepting these losses as normal, or should we be questioning if "lost units" might be something more concerning? How much more can sellers take?
Let’s discuss! I’d love to hear your experiences, tips, or thoughts on this issue. Is there a better way to handle it, or are we stuck in a system that doesn’t work in our favor?
Amazon FBA: Is ‘Lost Inventory’ Becoming the Norm for Amazon Sellers?
As a veteran Amazon FBA seller, we've all noticed an alarming pattern with our shipments. We regularly send in large quantities of products, but without fail, a significant number of shipments are missing 1-2 units. In some cases, specific SKUs/ASINs that we consistently ship are completely missing.
We always follow the process to resolve this—creating cases, submitting required documents, and often receiving credits for the lost items. However, there are many instances where Amazon informs us that the product is "not recoverable," and we are left to absorb the loss.
It’s incredibly frustrating, and I’m wondering if other sellers are consistently experiencing this as well. Is there a way to stop this? Are we just accepting these losses as normal, or should we be questioning if "lost units" might be something more concerning? How much more can sellers take?
Let’s discuss! I’d love to hear your experiences, tips, or thoughts on this issue. Is there a better way to handle it, or are we stuck in a system that doesn’t work in our favor?
2 replies
2 replies
TaylorR_Amazon
Hey @Seller_0ydEgpp7MATuF, I'm sure this is really frustrating! On your end there are a couple things to do to lower the likelihood of this happening. The number one thing: double check that your shipment has been packed and labeled properly.
That being said, if you have any specific shipments that you would like me to take another look at, let me know the case ID you have opened. Thank you!
Seller_0ydEgpp7MATuF
@TaylorR_AmazonThank you so much for your response! We always take great care to ensure our shipments are packed and labeled correctly, so this ongoing issue has been particularly frustrating.
We’re fighting hard for a fair and just resolutions here, but we feel that customer service has been continuously avoiding the situation by pushing different tactics instead of providing real solutions.
I’d appreciate a deeper review of the following cases:
Case ID: [17057785421]
Case ID: [16967572491] + [17150926971] (same shipment, but no help so far)
Case ID: [16968040791]
Case ID: [16975549421]
Case ID: [16975478631]
Case ID: [16967713031]
Case ID: [16994665341]
Case ID: [17008881411]
Case ID: [17069748821] + [17161175331] (same shipment, but no help so far).
Case ID: [17090836441]
Case ID: [17090993361]
Case ID: [16950682951]
We’re hoping for a more direct approach and resolution. Thanks for your attention to this matter!
TaylorR_Amazon
Hey @Seller_0ydEgpp7MATuF, I'm sure this is really frustrating! On your end there are a couple things to do to lower the likelihood of this happening. The number one thing: double check that your shipment has been packed and labeled properly.
That being said, if you have any specific shipments that you would like me to take another look at, let me know the case ID you have opened. Thank you!
TaylorR_Amazon
Hey @Seller_0ydEgpp7MATuF, I'm sure this is really frustrating! On your end there are a couple things to do to lower the likelihood of this happening. The number one thing: double check that your shipment has been packed and labeled properly.
That being said, if you have any specific shipments that you would like me to take another look at, let me know the case ID you have opened. Thank you!
Seller_0ydEgpp7MATuF
@TaylorR_AmazonThank you so much for your response! We always take great care to ensure our shipments are packed and labeled correctly, so this ongoing issue has been particularly frustrating.
We’re fighting hard for a fair and just resolutions here, but we feel that customer service has been continuously avoiding the situation by pushing different tactics instead of providing real solutions.
I’d appreciate a deeper review of the following cases:
Case ID: [17057785421]
Case ID: [16967572491] + [17150926971] (same shipment, but no help so far)
Case ID: [16968040791]
Case ID: [16975549421]
Case ID: [16975478631]
Case ID: [16967713031]
Case ID: [16994665341]
Case ID: [17008881411]
Case ID: [17069748821] + [17161175331] (same shipment, but no help so far).
Case ID: [17090836441]
Case ID: [17090993361]
Case ID: [16950682951]
We’re hoping for a more direct approach and resolution. Thanks for your attention to this matter!
Seller_0ydEgpp7MATuF
@TaylorR_AmazonThank you so much for your response! We always take great care to ensure our shipments are packed and labeled correctly, so this ongoing issue has been particularly frustrating.
We’re fighting hard for a fair and just resolutions here, but we feel that customer service has been continuously avoiding the situation by pushing different tactics instead of providing real solutions.
I’d appreciate a deeper review of the following cases:
Case ID: [17057785421]
Case ID: [16967572491] + [17150926971] (same shipment, but no help so far)
Case ID: [16968040791]
Case ID: [16975549421]
Case ID: [16975478631]
Case ID: [16967713031]
Case ID: [16994665341]
Case ID: [17008881411]
Case ID: [17069748821] + [17161175331] (same shipment, but no help so far).
Case ID: [17090836441]
Case ID: [17090993361]
Case ID: [16950682951]
We’re hoping for a more direct approach and resolution. Thanks for your attention to this matter!
