Tips to manage seller-fulfilled orders during upcoming holidays
With a number of holidays and observances over the coming weeks, including Easter, Qingming Festival, and Ramadan, we’ve prepared tips to manage your seller-fulfilled orders so you don’t overlook orders that could impact your account health.
Confirm which dates are Amazon holidays
Amazon holidays are not counted as an operating day when your expected ship-by and delivery date is estimated. When the estimated ship-by date and delivery date fall on a holiday, they are pushed out to the next operating day after the holiday.
If you ship internationally, check the national holidays for each store that you sell in, and update your vacation settings for all stores. You’ll need to confirm shipment of orders by the expected ship date, unless you enable vacation mode.
You can set a holiday as an operating day if your business and carrier operate that day. For more information, go to Manage holiday settings.
Set order handling capacity
Setting an order handling capacity protects you against a sudden increase in orders that you can’t reliably ship to customers during this period. As soon as you get one more order over your limit, the tool will automatically add one day to your handling time for all additional orders to make sure that your business isn’t overwhelmed.
For more information, go to How to set order handling capacity
Ship on time
We recommend that you enable Shipping Settings Automation (SSA) for domestic shipments. SSA sets the most accurate delivery time for every order based on your warehouse's location, your customer’s location, and up-to-date performance data from the specific carriers that you use.
Set your account to vacation mode
If you’re taking time off, and won’t be able to fulfill orders, set your account to vacation mode to remove your seller-fulfilled listings.
To set up vacation mode, go to Settings, select Account Info and click Going on a vacation? in the Listing status panel.
Your seller-fulfilled listings will be removed from Amazon product detail pages and search results within one hour. When you’re ready to sell again, you can change the status of your listings back to Active.
For more information, go to Listing status for vacations, holidays, and other absences.
8 replies
Seller_coKQLyQNTiGPe
Orrrrr Amazon could let us set our own non-operating days like other platforms. Allowing that would fix so many things around here.
Seller_r9wMm8LrE5iKj
Simply offer the reverse of this option, and all our problems are solved:
Seriously, if you're going to have Chinese sellers hawking garbage to Americans, and encourage cross-border sales among all sellers, then sellers' and buyers' holiday schedules are not going to align, and you can't make this work with just the calendar you use for corporate drone time off + throwing problems onto the shoulders of sellers working with inferior and often broken tools. [citation: see 50% of the threads in this forum]
Sellers: vacation mode can affect the metrics which affect both buy box and sprinkler. I would think twice about doing this, and extend your delivery dates instead. We've given up, and simply left our delivery dates extended. It costs some sales and saves some headaches, and although Amazon doesn't want us doing it, I'm OK with it, because I care about what they want as much as they care about me.
Seller_waD5es6ha7259
I just work 365 days a year and ship orders, I ignore all holidays. Makes it easier to get orders out (Except that tricky time from Mid- November to January when the snow is falling and USPS says "It ain't going to get there."
Seller_nRFmxiQg4EGrw
I saw the headline, and thought 'Wow, Amazon is paying attention to Passover!"
Guess I assumed wrong. Nothing against those other holidays, but why mention them, but not Passover?
Seller_28jvEWmDknGF0
Amazon ignores Passover much? Wonder who writes their material!
Seller_2srXkS44rN39i
Who's shipping stuff on Sundays? There isn't a postal holiday til the end of May (*unless Jimmy Carter passes away), so I'm not seeing any downtime unless its something you personally observe.
Seller_nRFmxiQg4EGrw
There is no postal/federal holiday, but some states a do have either Good Friday or Easter Monday as an official holiday, and many businesses will close for one of those days even if in other states.
The fact that it's NOT a postal holiday is more reason than normal to be aware of it, as Amazon will not be adjusting delivery times due to any holiday observances.
Seller_BeWo5Xt3t43rn
AMAZON you forgot Cambodian New Years (April 15-16th)
Tips to manage seller-fulfilled orders during upcoming holidays
With a number of holidays and observances over the coming weeks, including Easter, Qingming Festival, and Ramadan, we’ve prepared tips to manage your seller-fulfilled orders so you don’t overlook orders that could impact your account health.
Confirm which dates are Amazon holidays
Amazon holidays are not counted as an operating day when your expected ship-by and delivery date is estimated. When the estimated ship-by date and delivery date fall on a holiday, they are pushed out to the next operating day after the holiday.
If you ship internationally, check the national holidays for each store that you sell in, and update your vacation settings for all stores. You’ll need to confirm shipment of orders by the expected ship date, unless you enable vacation mode.
You can set a holiday as an operating day if your business and carrier operate that day. For more information, go to Manage holiday settings.
Set order handling capacity
Setting an order handling capacity protects you against a sudden increase in orders that you can’t reliably ship to customers during this period. As soon as you get one more order over your limit, the tool will automatically add one day to your handling time for all additional orders to make sure that your business isn’t overwhelmed.
For more information, go to How to set order handling capacity
Ship on time
We recommend that you enable Shipping Settings Automation (SSA) for domestic shipments. SSA sets the most accurate delivery time for every order based on your warehouse's location, your customer’s location, and up-to-date performance data from the specific carriers that you use.
Set your account to vacation mode
If you’re taking time off, and won’t be able to fulfill orders, set your account to vacation mode to remove your seller-fulfilled listings.
To set up vacation mode, go to Settings, select Account Info and click Going on a vacation? in the Listing status panel.
Your seller-fulfilled listings will be removed from Amazon product detail pages and search results within one hour. When you’re ready to sell again, you can change the status of your listings back to Active.
For more information, go to Listing status for vacations, holidays, and other absences.
Tips to manage seller-fulfilled orders during upcoming holidays
With a number of holidays and observances over the coming weeks, including Easter, Qingming Festival, and Ramadan, we’ve prepared tips to manage your seller-fulfilled orders so you don’t overlook orders that could impact your account health.
Confirm which dates are Amazon holidays
Amazon holidays are not counted as an operating day when your expected ship-by and delivery date is estimated. When the estimated ship-by date and delivery date fall on a holiday, they are pushed out to the next operating day after the holiday.
If you ship internationally, check the national holidays for each store that you sell in, and update your vacation settings for all stores. You’ll need to confirm shipment of orders by the expected ship date, unless you enable vacation mode.
You can set a holiday as an operating day if your business and carrier operate that day. For more information, go to Manage holiday settings.
Set order handling capacity
Setting an order handling capacity protects you against a sudden increase in orders that you can’t reliably ship to customers during this period. As soon as you get one more order over your limit, the tool will automatically add one day to your handling time for all additional orders to make sure that your business isn’t overwhelmed.
For more information, go to How to set order handling capacity
Ship on time
We recommend that you enable Shipping Settings Automation (SSA) for domestic shipments. SSA sets the most accurate delivery time for every order based on your warehouse's location, your customer’s location, and up-to-date performance data from the specific carriers that you use.
Set your account to vacation mode
If you’re taking time off, and won’t be able to fulfill orders, set your account to vacation mode to remove your seller-fulfilled listings.
To set up vacation mode, go to Settings, select Account Info and click Going on a vacation? in the Listing status panel.
Your seller-fulfilled listings will be removed from Amazon product detail pages and search results within one hour. When you’re ready to sell again, you can change the status of your listings back to Active.
For more information, go to Listing status for vacations, holidays, and other absences.
8 replies
8 replies
Seller_coKQLyQNTiGPe
Orrrrr Amazon could let us set our own non-operating days like other platforms. Allowing that would fix so many things around here.
Seller_r9wMm8LrE5iKj
Simply offer the reverse of this option, and all our problems are solved:
Seriously, if you're going to have Chinese sellers hawking garbage to Americans, and encourage cross-border sales among all sellers, then sellers' and buyers' holiday schedules are not going to align, and you can't make this work with just the calendar you use for corporate drone time off + throwing problems onto the shoulders of sellers working with inferior and often broken tools. [citation: see 50% of the threads in this forum]
Sellers: vacation mode can affect the metrics which affect both buy box and sprinkler. I would think twice about doing this, and extend your delivery dates instead. We've given up, and simply left our delivery dates extended. It costs some sales and saves some headaches, and although Amazon doesn't want us doing it, I'm OK with it, because I care about what they want as much as they care about me.
Seller_waD5es6ha7259
I just work 365 days a year and ship orders, I ignore all holidays. Makes it easier to get orders out (Except that tricky time from Mid- November to January when the snow is falling and USPS says "It ain't going to get there."
Seller_nRFmxiQg4EGrw
I saw the headline, and thought 'Wow, Amazon is paying attention to Passover!"
Guess I assumed wrong. Nothing against those other holidays, but why mention them, but not Passover?
Seller_28jvEWmDknGF0
Amazon ignores Passover much? Wonder who writes their material!
Seller_2srXkS44rN39i
Who's shipping stuff on Sundays? There isn't a postal holiday til the end of May (*unless Jimmy Carter passes away), so I'm not seeing any downtime unless its something you personally observe.
Seller_nRFmxiQg4EGrw
There is no postal/federal holiday, but some states a do have either Good Friday or Easter Monday as an official holiday, and many businesses will close for one of those days even if in other states.
The fact that it's NOT a postal holiday is more reason than normal to be aware of it, as Amazon will not be adjusting delivery times due to any holiday observances.
Seller_BeWo5Xt3t43rn
AMAZON you forgot Cambodian New Years (April 15-16th)
Seller_coKQLyQNTiGPe
Orrrrr Amazon could let us set our own non-operating days like other platforms. Allowing that would fix so many things around here.
Seller_coKQLyQNTiGPe
Orrrrr Amazon could let us set our own non-operating days like other platforms. Allowing that would fix so many things around here.
Seller_r9wMm8LrE5iKj
Simply offer the reverse of this option, and all our problems are solved:
Seriously, if you're going to have Chinese sellers hawking garbage to Americans, and encourage cross-border sales among all sellers, then sellers' and buyers' holiday schedules are not going to align, and you can't make this work with just the calendar you use for corporate drone time off + throwing problems onto the shoulders of sellers working with inferior and often broken tools. [citation: see 50% of the threads in this forum]
Sellers: vacation mode can affect the metrics which affect both buy box and sprinkler. I would think twice about doing this, and extend your delivery dates instead. We've given up, and simply left our delivery dates extended. It costs some sales and saves some headaches, and although Amazon doesn't want us doing it, I'm OK with it, because I care about what they want as much as they care about me.
Seller_r9wMm8LrE5iKj
Simply offer the reverse of this option, and all our problems are solved:
Seriously, if you're going to have Chinese sellers hawking garbage to Americans, and encourage cross-border sales among all sellers, then sellers' and buyers' holiday schedules are not going to align, and you can't make this work with just the calendar you use for corporate drone time off + throwing problems onto the shoulders of sellers working with inferior and often broken tools. [citation: see 50% of the threads in this forum]
Sellers: vacation mode can affect the metrics which affect both buy box and sprinkler. I would think twice about doing this, and extend your delivery dates instead. We've given up, and simply left our delivery dates extended. It costs some sales and saves some headaches, and although Amazon doesn't want us doing it, I'm OK with it, because I care about what they want as much as they care about me.
Seller_waD5es6ha7259
I just work 365 days a year and ship orders, I ignore all holidays. Makes it easier to get orders out (Except that tricky time from Mid- November to January when the snow is falling and USPS says "It ain't going to get there."
Seller_waD5es6ha7259
I just work 365 days a year and ship orders, I ignore all holidays. Makes it easier to get orders out (Except that tricky time from Mid- November to January when the snow is falling and USPS says "It ain't going to get there."
Seller_nRFmxiQg4EGrw
I saw the headline, and thought 'Wow, Amazon is paying attention to Passover!"
Guess I assumed wrong. Nothing against those other holidays, but why mention them, but not Passover?
Seller_nRFmxiQg4EGrw
I saw the headline, and thought 'Wow, Amazon is paying attention to Passover!"
Guess I assumed wrong. Nothing against those other holidays, but why mention them, but not Passover?
Seller_28jvEWmDknGF0
Amazon ignores Passover much? Wonder who writes their material!
Seller_28jvEWmDknGF0
Amazon ignores Passover much? Wonder who writes their material!
Seller_2srXkS44rN39i
Who's shipping stuff on Sundays? There isn't a postal holiday til the end of May (*unless Jimmy Carter passes away), so I'm not seeing any downtime unless its something you personally observe.
Seller_2srXkS44rN39i
Who's shipping stuff on Sundays? There isn't a postal holiday til the end of May (*unless Jimmy Carter passes away), so I'm not seeing any downtime unless its something you personally observe.
Seller_nRFmxiQg4EGrw
There is no postal/federal holiday, but some states a do have either Good Friday or Easter Monday as an official holiday, and many businesses will close for one of those days even if in other states.
The fact that it's NOT a postal holiday is more reason than normal to be aware of it, as Amazon will not be adjusting delivery times due to any holiday observances.
Seller_nRFmxiQg4EGrw
There is no postal/federal holiday, but some states a do have either Good Friday or Easter Monday as an official holiday, and many businesses will close for one of those days even if in other states.
The fact that it's NOT a postal holiday is more reason than normal to be aware of it, as Amazon will not be adjusting delivery times due to any holiday observances.
Seller_BeWo5Xt3t43rn
AMAZON you forgot Cambodian New Years (April 15-16th)
Seller_BeWo5Xt3t43rn
AMAZON you forgot Cambodian New Years (April 15-16th)
