As an Amazon seller, you may occasionally run into issues with your shipments not being properly received at the fulfillment center. This can lead to delays, discrepancies in your inventory, and other problems.
Here are the key things to check if you're having trouble with a shipment that hasn't been received correctly:
1. Verify the Shipment Destination
Make sure your shipment was delivered to the correct fulfillment center. You can check the delivery address against the assigned fulfillment center address on your shipment summary.
2. Double-Check the Shipment ID
If multiple shipments arrive at the same time, items could accidentally be counted against the wrong shipment ID. Refer to your Inventory Ledger report to confirm which FNSKU went with which shipment.
3. Ensure Proper Packaging and Prep
Improperly packaged, prepped, or labeled inventory may be diverted to a prep station, delaying the receiving process.
4. Match Shipped Items to Your Plan
Items in your shipment that don't appear on your shipping plan can delay receiving. Compare the SKUs received to your plan.
5. Reconcile Quantity Discrepancies
If you shipped more than the planned quantity, the overage may be counted against a different open shipment, requiring you to duplicate that shipment.
6. Check for Receiving Against the Wrong Shipment
Affixing the wrong label, placing items in the wrong container, or shipping to the wrong facility could lead to your items being received under a different shipment ID.
7. Coordinate with Your Distributor
If your distributor handled the shipment, work with them to verify quantities and packaging details.
8. Account for Sold Inventory
Items you've sold since the shipment entered "Receiving" status will reduce the quantity appearing as missing.
If you've addressed all of these potential issues and are still seeing discrepancies, use the Shipment Reconciliation tool in your seller account to resolve the receiving problem. - and let us know about it in a thread here on the forums!
Staying on top of these receiving troubleshooting steps can help ensure your inventory is properly tracked and accounted for, minimizing delays and headaches down the line. Let me know if you have any other questions!
As an Amazon seller, you may occasionally run into issues with your shipments not being properly received at the fulfillment center. This can lead to delays, discrepancies in your inventory, and other problems.
Here are the key things to check if you're having trouble with a shipment that hasn't been received correctly:
1. Verify the Shipment Destination
Make sure your shipment was delivered to the correct fulfillment center. You can check the delivery address against the assigned fulfillment center address on your shipment summary.
2. Double-Check the Shipment ID
If multiple shipments arrive at the same time, items could accidentally be counted against the wrong shipment ID. Refer to your Inventory Ledger report to confirm which FNSKU went with which shipment.
3. Ensure Proper Packaging and Prep
Improperly packaged, prepped, or labeled inventory may be diverted to a prep station, delaying the receiving process.
4. Match Shipped Items to Your Plan
Items in your shipment that don't appear on your shipping plan can delay receiving. Compare the SKUs received to your plan.
5. Reconcile Quantity Discrepancies
If you shipped more than the planned quantity, the overage may be counted against a different open shipment, requiring you to duplicate that shipment.
6. Check for Receiving Against the Wrong Shipment
Affixing the wrong label, placing items in the wrong container, or shipping to the wrong facility could lead to your items being received under a different shipment ID.
7. Coordinate with Your Distributor
If your distributor handled the shipment, work with them to verify quantities and packaging details.
8. Account for Sold Inventory
Items you've sold since the shipment entered "Receiving" status will reduce the quantity appearing as missing.
If you've addressed all of these potential issues and are still seeing discrepancies, use the Shipment Reconciliation tool in your seller account to resolve the receiving problem. - and let us know about it in a thread here on the forums!
Staying on top of these receiving troubleshooting steps can help ensure your inventory is properly tracked and accounted for, minimizing delays and headaches down the line. Let me know if you have any other questions!
As an Amazon seller, you may occasionally run into issues with your shipments not being properly received at the fulfillment center. This can lead to delays, discrepancies in your inventory, and other problems.
Here are the key things to check if you're having trouble with a shipment that hasn't been received correctly:
1. Verify the Shipment Destination
Make sure your shipment was delivered to the correct fulfillment center. You can check the delivery address against the assigned fulfillment center address on your shipment summary.
2. Double-Check the Shipment ID
If multiple shipments arrive at the same time, items could accidentally be counted against the wrong shipment ID. Refer to your Inventory Ledger report to confirm which FNSKU went with which shipment.
3. Ensure Proper Packaging and Prep
Improperly packaged, prepped, or labeled inventory may be diverted to a prep station, delaying the receiving process.
4. Match Shipped Items to Your Plan
Items in your shipment that don't appear on your shipping plan can delay receiving. Compare the SKUs received to your plan.
5. Reconcile Quantity Discrepancies
If you shipped more than the planned quantity, the overage may be counted against a different open shipment, requiring you to duplicate that shipment.
6. Check for Receiving Against the Wrong Shipment
Affixing the wrong label, placing items in the wrong container, or shipping to the wrong facility could lead to your items being received under a different shipment ID.
7. Coordinate with Your Distributor
If your distributor handled the shipment, work with them to verify quantities and packaging details.
8. Account for Sold Inventory
Items you've sold since the shipment entered "Receiving" status will reduce the quantity appearing as missing.
If you've addressed all of these potential issues and are still seeing discrepancies, use the Shipment Reconciliation tool in your seller account to resolve the receiving problem. - and let us know about it in a thread here on the forums!
Staying on top of these receiving troubleshooting steps can help ensure your inventory is properly tracked and accounted for, minimizing delays and headaches down the line. Let me know if you have any other questions!
As an Amazon seller, you may occasionally run into issues with your shipments not being properly received at the fulfillment center. This can lead to delays, discrepancies in your inventory, and other problems.
Here are the key things to check if you're having trouble with a shipment that hasn't been received correctly:
1. Verify the Shipment Destination
Make sure your shipment was delivered to the correct fulfillment center. You can check the delivery address against the assigned fulfillment center address on your shipment summary.
2. Double-Check the Shipment ID
If multiple shipments arrive at the same time, items could accidentally be counted against the wrong shipment ID. Refer to your Inventory Ledger report to confirm which FNSKU went with which shipment.
3. Ensure Proper Packaging and Prep
Improperly packaged, prepped, or labeled inventory may be diverted to a prep station, delaying the receiving process.
4. Match Shipped Items to Your Plan
Items in your shipment that don't appear on your shipping plan can delay receiving. Compare the SKUs received to your plan.
5. Reconcile Quantity Discrepancies
If you shipped more than the planned quantity, the overage may be counted against a different open shipment, requiring you to duplicate that shipment.
6. Check for Receiving Against the Wrong Shipment
Affixing the wrong label, placing items in the wrong container, or shipping to the wrong facility could lead to your items being received under a different shipment ID.
7. Coordinate with Your Distributor
If your distributor handled the shipment, work with them to verify quantities and packaging details.
8. Account for Sold Inventory
Items you've sold since the shipment entered "Receiving" status will reduce the quantity appearing as missing.
If you've addressed all of these potential issues and are still seeing discrepancies, use the Shipment Reconciliation tool in your seller account to resolve the receiving problem. - and let us know about it in a thread here on the forums!
Staying on top of these receiving troubleshooting steps can help ensure your inventory is properly tracked and accounted for, minimizing delays and headaches down the line. Let me know if you have any other questions!
As an Amazon seller, you may occasionally run into issues with your shipments not being properly received at the fulfillment center. This can lead to delays, discrepancies in your inventory, and other problems.
Here are the key things to check if you're having trouble with a shipment that hasn't been received correctly:
1. Verify the Shipment Destination
Make sure your shipment was delivered to the correct fulfillment center. You can check the delivery address against the assigned fulfillment center address on your shipment summary.
2. Double-Check the Shipment ID
If multiple shipments arrive at the same time, items could accidentally be counted against the wrong shipment ID. Refer to your Inventory Ledger report to confirm which FNSKU went with which shipment.
3. Ensure Proper Packaging and Prep
Improperly packaged, prepped, or labeled inventory may be diverted to a prep station, delaying the receiving process.
4. Match Shipped Items to Your Plan
Items in your shipment that don't appear on your shipping plan can delay receiving. Compare the SKUs received to your plan.
5. Reconcile Quantity Discrepancies
If you shipped more than the planned quantity, the overage may be counted against a different open shipment, requiring you to duplicate that shipment.
6. Check for Receiving Against the Wrong Shipment
Affixing the wrong label, placing items in the wrong container, or shipping to the wrong facility could lead to your items being received under a different shipment ID.
7. Coordinate with Your Distributor
If your distributor handled the shipment, work with them to verify quantities and packaging details.
8. Account for Sold Inventory
Items you've sold since the shipment entered "Receiving" status will reduce the quantity appearing as missing.
If you've addressed all of these potential issues and are still seeing discrepancies, use the Shipment Reconciliation tool in your seller account to resolve the receiving problem. - and let us know about it in a thread here on the forums!
Staying on top of these receiving troubleshooting steps can help ensure your inventory is properly tracked and accounted for, minimizing delays and headaches down the line. Let me know if you have any other questions!