FAKE ORDER - ENTIRE BUSINESS STOPS--MAREKTING FINANCE--LEAST BOTHERED
We recvd new orders, and courierd the first order, which got returned....on cross check we found out it was fake...we updated on amaon and the system accepted as fake...
one weeek later...the same fake customer orders around 8 items now.....we email to the great support team....as usual auto response need 24-48 hours.....ssytem next day reflects delay...and we cancel the order......
and just becasue we cancelled...amazon starats reacting.......seller cannot cancel...even if its the same FAKE CUSTOMER....( some contact of marketing ...looks like )
and now amazon...heavy charges for cancellation.....and all mktg campaign..inactive.....no offer will reflect...
all ok with amazon...or some Net# has joined ?????
11 replies
Seller_TuJeyYQR4XdKK
it has become pathetic here...be careful
Seller_jywicKcM3GLMF
These things happening from so many years.
Amazon plateform totally based on customer where customer is the king and who know how to misuse the amazon they simply order the goods keep origional items and return fake orders.
and the best part is amazon team know about these fake things but they dont have such system to track or monitor to stop these fake activities becasse in this case 90% people are Amazon's ATS Guy.
Seller_nZsNUSIICd2gG
Horrible experince . If the platform is doing something like with the seller then there will be problematic.
Seller_hsmwz9X6dNSyp
Amazon takes very strict actions against sellers even when theres no mistake done by seller .
same like in your case when you cancled the order your perfomance metrices would have effected badly and seller central would have told you that it will be fixed automatically after like 7-14 days .
If theres a mistake done by seller they will take imiidiate action , but the mistake or scam or fraud activities done by buyers no immidiate help will be provided to seller.
at the End Seller has to suffer.
Seller_kyIV6gfalCsWU
Correct, we are also facing the Same Issue, we are continuously receiving fake Order from Rajasthan, Jaipur and Gujarat customer & Mostly order cancelled in transit and we will received wrong rto orders. and when we filed a claim amazon is denying our rto order claim. and Now Amazon has suspend our safe t claim. now what will we do?
Seller_iqg2cPkXLYkZq
selling on Amazon has become impossible literally. Everyone facing various types of issue.
Not profitable at all.
Seller_sVq0dgrJlByKW
completely agree. amazon has become a place of frauds for fake orders. we have faced this issue in our last two orders. same person is making the orders, but no one is coming to pickup. at the end, we are getting charges for not shipping the products, while the products were ready to ship.
Seller_vOZTQx4FnTlLM
sir can you please give some details how you observe the product is fake
give some information as because i m authorised dealer of the product
Seller_HXtcncnxxg1xF
https://www.amazon.in/l/27943762031?me=A22VRADYPY7D0Q
