Brand registry twice rejection
Feel frustrated !
I applied twice for brand registry approval but Amazon rejected my brand registry. The reason is "The product images you provided do not display the label permanently affixed to the product or its packaging". But the facts are
1:we PRINTED our brand permanently to our product packaging , not label or something else
2: Our product is very very slim string, no way to print brand word to string body, so must PRINT our brand to product packaging.
3: we took the product in our brand packaging from different angles and one photo is to catch actual product that i hold on hand !
The latest case ID 17473949801
3 replies
Seller_2ACep46ip15fB
Could an Amazon employee here assist it ? Any guidance to us will be highly appreciated !
Dougal_Amazon
Hello @Seller_2ACep46ip15fB,
My name is Dougal from the Community Manager Team and I am happy to assist wherever I am able. Thank you for the case ID.
I have submitted an internal request for more information so that I may be able to provide more specific guidance.
I will provide an update here as soon as I have one.
Best, Dougal
