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Highly Unprofessional Behaviour by Amazon !- Never Received Updates on Virtual Verification Intereview

ID 16523521021

Hello Support

I completed the virtual interview on October 15. Following the interview, Amazon requested additional documents, which I promptly submitted. They assured me of a response within five days. However, their subsequent message claimed they hadn't received my documents, despite my confirmation of sending them.

I contacted Account Health Support via phone, and they instructed me to resend the documents to Scram-Appealsamazon.com, which I did on October 22. They advised waiting 3-4 days for a response, but it's now been 25 days without hearing back.

I find Amazon's behavior unprofessional, as it's wasting our time and impacting our business. We've halted shipments for a month due to this unresolved issue. It's concerning that Amazon forces us into these processes but fails to manage them efficiently.

@Jameson_Amazon @Micah_Amazon @Dominic_Amazon @Michelle_Amazon @CR_Amazon @Cooper_Amazon @Roberto_Amazon @Glenn_Amazon @Manny_Amazon @Danny_Amazon @Emet_Amazon @Atlas_Amazon @Nikki_Amazon @Emet_Amazon@LeviDylan_Amazon @Connor_Amazon

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Seller_v0UljdGYk9cHZ

Highly Unprofessional Behaviour by Amazon !- Never Received Updates on Virtual Verification Intereview

ID 16523521021

Hello Support

I completed the virtual interview on October 15. Following the interview, Amazon requested additional documents, which I promptly submitted. They assured me of a response within five days. However, their subsequent message claimed they hadn't received my documents, despite my confirmation of sending them.

I contacted Account Health Support via phone, and they instructed me to resend the documents to Scram-Appealsamazon.com, which I did on October 22. They advised waiting 3-4 days for a response, but it's now been 25 days without hearing back.

I find Amazon's behavior unprofessional, as it's wasting our time and impacting our business. We've halted shipments for a month due to this unresolved issue. It's concerning that Amazon forces us into these processes but fails to manage them efficiently.

@Jameson_Amazon @Micah_Amazon @Dominic_Amazon @Michelle_Amazon @CR_Amazon @Cooper_Amazon @Roberto_Amazon @Glenn_Amazon @Manny_Amazon @Danny_Amazon @Emet_Amazon @Atlas_Amazon @Nikki_Amazon @Emet_Amazon@LeviDylan_Amazon @Connor_Amazon

73 views
1 reply
Tags:Account Health, Product authenticity, Seller Support
20
Reply
user profile

Highly Unprofessional Behaviour by Amazon !- Never Received Updates on Virtual Verification Intereview

by Seller_v0UljdGYk9cHZ

ID 16523521021

Hello Support

I completed the virtual interview on October 15. Following the interview, Amazon requested additional documents, which I promptly submitted. They assured me of a response within five days. However, their subsequent message claimed they hadn't received my documents, despite my confirmation of sending them.

I contacted Account Health Support via phone, and they instructed me to resend the documents to Scram-Appealsamazon.com, which I did on October 22. They advised waiting 3-4 days for a response, but it's now been 25 days without hearing back.

I find Amazon's behavior unprofessional, as it's wasting our time and impacting our business. We've halted shipments for a month due to this unresolved issue. It's concerning that Amazon forces us into these processes but fails to manage them efficiently.

@Jameson_Amazon @Micah_Amazon @Dominic_Amazon @Michelle_Amazon @CR_Amazon @Cooper_Amazon @Roberto_Amazon @Glenn_Amazon @Manny_Amazon @Danny_Amazon @Emet_Amazon @Atlas_Amazon @Nikki_Amazon @Emet_Amazon@LeviDylan_Amazon @Connor_Amazon

Tags:Account Health, Product authenticity, Seller Support
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