restricted product policy violation
amazon is asking for din/npn number but as the product is manufactured in india so i dont have din/npn number as i am new seller i was not aware about it please help me out
4 replies
Seller_7LrAV0m5llaI7
You'll have to get it certified in Canada with a din/npn before selling. it's not an Amazon requirement, it's a federal government requirement before selling your product in Canada, Amazon or not.
Atlas_Amazon
Hello @Seller_UUapeuUNVIILK
"the product is manufactured in india so i dont have din/npn number as i am new seller"
Thank you for the information provided regarding the restricted product concern. I understand that the product was manufactured in India and is missing the required DIN/NPN number. As mentioned by @Seller_7LrAV0m5llaI7, this does appear to be a federal government requirement and must be met for your product to be considered compliant in the marketplace.
Would you be able to get your product tested and registered so you can provide the necessary information? What steps have you been able to take at this point? Would you be able to provide a copy of the recent messaging associated to this concern?
We encourage you to continue to refer to this thread with any updates or details you have so we may gain a better understanding over your concern.
Best,
Atlas
