I keep getting declined a selling application when I buy from a very big distributor
Hello, I buy from a huge electronics distributor and Amazon keeps declining my application to sell their products even though they have given me permission. Any advice or help would be great!
I keep getting declined a selling application when I buy from a very big distributor
Hello, I buy from a huge electronics distributor and Amazon keeps declining my application to sell their products even though they have given me permission. Any advice or help would be great!
2 replies
Seller_nRFmxiQg4EGrw
By "They", do you mean the distributor? Or do you mean that you have written permission FROM THE BRAND to sell their items on Amazon.
No wholesaler or distributor can grant you the rights to sell a brand on Amazon if the brand does not want random people selling here. I suspect that most big brand electronics fall into this category.
Note that even if you are an authorized dealer for your B&M store, that authorization does not automatically extend to Amazon or other online sites.
Cooper_Amazon
Good Evening @Seller_RkaT5sjVWkI3x,
I wanted to follow up with you regarding your concerns about your brand application. Generally, I have seen sellers submit one brand selling application and then get feedback from the review team if more information is required.
Once rejected the team requests new or additional documentation on that same application. Continuing to reapply for the same brand on new cases may be the reason why you are receiving the auto-rejection notifications.
I did want to provide the a link for Amazon's Responsible Sourcing documentation request requirements. Listed below are the requirements for sourcing documentation request:
Copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured
These documents:
- Should reflect the sales volume of your product across all Amazon marketplaces in the last 365 days
- Should demonstrate your product’s full supply chain
- Should include contact information for the supplier(s) and the original manufacturer. We may contact suppliers or manufacturers to verify the documents
Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.
You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.
A letter of authorization can also be a valuable addition to your appeal in these situations If you’re sourcing directly from the brand or their manufacturer.
I also wanted to share our Seller University resource that addresses Invoice requirements for when you apply to sell.
Carefully review all the feedback the team, @Seller_nRFmxiQg4EGrw and I have shared with you regarding your brand application in order to continue moving forward in the application process. If there is a specific CASE ID you would like to share in this discussion for us to review, feel free to add it to this thread. Please let us know if you have any questions about any of the information provided above.
Sincerely, Cooper_Amazon
I keep getting declined a selling application when I buy from a very big distributor
Hello, I buy from a huge electronics distributor and Amazon keeps declining my application to sell their products even though they have given me permission. Any advice or help would be great!
I keep getting declined a selling application when I buy from a very big distributor
Hello, I buy from a huge electronics distributor and Amazon keeps declining my application to sell their products even though they have given me permission. Any advice or help would be great!
I keep getting declined a selling application when I buy from a very big distributor
Hello, I buy from a huge electronics distributor and Amazon keeps declining my application to sell their products even though they have given me permission. Any advice or help would be great!
2 replies
2 replies
Seller_nRFmxiQg4EGrw
By "They", do you mean the distributor? Or do you mean that you have written permission FROM THE BRAND to sell their items on Amazon.
No wholesaler or distributor can grant you the rights to sell a brand on Amazon if the brand does not want random people selling here. I suspect that most big brand electronics fall into this category.
Note that even if you are an authorized dealer for your B&M store, that authorization does not automatically extend to Amazon or other online sites.
Cooper_Amazon
Good Evening @Seller_RkaT5sjVWkI3x,
I wanted to follow up with you regarding your concerns about your brand application. Generally, I have seen sellers submit one brand selling application and then get feedback from the review team if more information is required.
Once rejected the team requests new or additional documentation on that same application. Continuing to reapply for the same brand on new cases may be the reason why you are receiving the auto-rejection notifications.
I did want to provide the a link for Amazon's Responsible Sourcing documentation request requirements. Listed below are the requirements for sourcing documentation request:
Copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured
These documents:
- Should reflect the sales volume of your product across all Amazon marketplaces in the last 365 days
- Should demonstrate your product’s full supply chain
- Should include contact information for the supplier(s) and the original manufacturer. We may contact suppliers or manufacturers to verify the documents
Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.
You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.
A letter of authorization can also be a valuable addition to your appeal in these situations If you’re sourcing directly from the brand or their manufacturer.
I also wanted to share our Seller University resource that addresses Invoice requirements for when you apply to sell.
Carefully review all the feedback the team, @Seller_nRFmxiQg4EGrw and I have shared with you regarding your brand application in order to continue moving forward in the application process. If there is a specific CASE ID you would like to share in this discussion for us to review, feel free to add it to this thread. Please let us know if you have any questions about any of the information provided above.
Sincerely, Cooper_Amazon
Seller_nRFmxiQg4EGrw
By "They", do you mean the distributor? Or do you mean that you have written permission FROM THE BRAND to sell their items on Amazon.
No wholesaler or distributor can grant you the rights to sell a brand on Amazon if the brand does not want random people selling here. I suspect that most big brand electronics fall into this category.
Note that even if you are an authorized dealer for your B&M store, that authorization does not automatically extend to Amazon or other online sites.
Seller_nRFmxiQg4EGrw
By "They", do you mean the distributor? Or do you mean that you have written permission FROM THE BRAND to sell their items on Amazon.
No wholesaler or distributor can grant you the rights to sell a brand on Amazon if the brand does not want random people selling here. I suspect that most big brand electronics fall into this category.
Note that even if you are an authorized dealer for your B&M store, that authorization does not automatically extend to Amazon or other online sites.
Cooper_Amazon
Good Evening @Seller_RkaT5sjVWkI3x,
I wanted to follow up with you regarding your concerns about your brand application. Generally, I have seen sellers submit one brand selling application and then get feedback from the review team if more information is required.
Once rejected the team requests new or additional documentation on that same application. Continuing to reapply for the same brand on new cases may be the reason why you are receiving the auto-rejection notifications.
I did want to provide the a link for Amazon's Responsible Sourcing documentation request requirements. Listed below are the requirements for sourcing documentation request:
Copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured
These documents:
- Should reflect the sales volume of your product across all Amazon marketplaces in the last 365 days
- Should demonstrate your product’s full supply chain
- Should include contact information for the supplier(s) and the original manufacturer. We may contact suppliers or manufacturers to verify the documents
Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.
You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.
A letter of authorization can also be a valuable addition to your appeal in these situations If you’re sourcing directly from the brand or their manufacturer.
I also wanted to share our Seller University resource that addresses Invoice requirements for when you apply to sell.
Carefully review all the feedback the team, @Seller_nRFmxiQg4EGrw and I have shared with you regarding your brand application in order to continue moving forward in the application process. If there is a specific CASE ID you would like to share in this discussion for us to review, feel free to add it to this thread. Please let us know if you have any questions about any of the information provided above.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_RkaT5sjVWkI3x,
I wanted to follow up with you regarding your concerns about your brand application. Generally, I have seen sellers submit one brand selling application and then get feedback from the review team if more information is required.
Once rejected the team requests new or additional documentation on that same application. Continuing to reapply for the same brand on new cases may be the reason why you are receiving the auto-rejection notifications.
I did want to provide the a link for Amazon's Responsible Sourcing documentation request requirements. Listed below are the requirements for sourcing documentation request:
Copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured
These documents:
- Should reflect the sales volume of your product across all Amazon marketplaces in the last 365 days
- Should demonstrate your product’s full supply chain
- Should include contact information for the supplier(s) and the original manufacturer. We may contact suppliers or manufacturers to verify the documents
Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.
You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.
A letter of authorization can also be a valuable addition to your appeal in these situations If you’re sourcing directly from the brand or their manufacturer.
I also wanted to share our Seller University resource that addresses Invoice requirements for when you apply to sell.
Carefully review all the feedback the team, @Seller_nRFmxiQg4EGrw and I have shared with you regarding your brand application in order to continue moving forward in the application process. If there is a specific CASE ID you would like to share in this discussion for us to review, feel free to add it to this thread. Please let us know if you have any questions about any of the information provided above.
Sincerely, Cooper_Amazon
