Hello guys, could you please help me with case ID 15324048191?
Any assistance would be greatly appreciated.
@Jameson_Amazon @Danny_Amazon @Steve_Amazon @Quincy_Amazon @Seller_wF4JunvlOzja7
Hi @Planet_Distributor,
Thanks for the post. Can you provide additional info on what the issue is.
Thanks in advance.
Rose_Amazon
Good Afternoon @Seller_ZwLgdsiIEUmZT,
I have reviewed CASE ID 15324048191 and it appears your selling application was recently denied so I wanted to provide some educations regarding the selling application process. Sellers generally submit one selling application and then get feedback from the review team if more information is required.
Once rejected the team requests new or additional documentation on that same application. Continuing to reapply for the same brand on new cases may be the reason why you are receiving the auto-rejection notifications.
I did want to provide the a link for Amazon's Responsible Sourcing documentation request requirements. Listed below are the requirements for sourcing documentation request:
Copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured
These documents:
Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.
You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.
Additionally, a letter of authorization can also be a valuable addition to your appeal in these situations if you’re sourcing directly from the brand or their manufacturer.
Lastly, here is a Seller University resource that addresses Invoice requirements for when you apply to sell.
Please carefully review all the feedback the team and I have shared with you regarding your selling application in order to continue moving forward in the application process. Hope you have a great rest of the week.
Sincerely, Cooper_Amazon