Brand registry rejections
Hi
Re: ID 16592110251
I am a new seller and my applications for brand registry have been rejected numerous times. I keep getting the same reasons and I am at a loss because I can't see a flaw in my application, having done hours of research on multiple forums.
Can you please provide advice so I can at least understand the issue and then be able to fix it?
Here is the advice back to me with my position against each point:
Your Brand Registry appeal request has been rejected.
Why did this happen?
This decision was made due to one or more of the following reasons:
a) your account was engaging in conduct that violates Brand Registry’s policies, such as, but not limited to, invalid notice submissions through our notice submission channels or tampering with the catalog;
- My account is very healthy and my brand is the No1 New Seller in the category
b) your application or account is related to other Amazon accounts or brands that have violated Amazon or Brand Registry’s policies,
- I have no relationship with any other accounts or brands and never have
c) you are associated with one or more selling accounts as a primary owner and all of them have failed seller verification,
- I have no relationship with any other selling accounts. My current account is active and healthy
d) inability to provide sufficient evidence of branding on products/packaging;
- I have provided a number of high res photos taken by me that clearly show the branded product and packaging, consistent with the trademark application (this is the only possible reason I can think of but I'm not sure what else I can do t provide better photo evidence)
e) you have a selling account that is de-activated, or
- My account is healthy and active
f) your trademark application appears to be filed by a filing firm that may be violating US federal regulations and USPTO rules (explained below).
- My US based lawyer is highly regarded and the application for my trademark has been accepted by the USPTO as per the documentation provided
Any advice or help would be greatly appreciated.
Re: ID 16592110251
New appeal/dispute submission for merchant [A2BEYZGZ8E01SE] in marketplace [ATVPDKIKX0DER]
1 reply
Sandy_Amazon
Hi @Seller_E9zdRbjXsEyUU
My name is Sandy from the Community Manager team here on Seller Forums. I'm happy to offer some guidance and insights on your case here.
Depending on the situation, Brand Registry typically does not disclose a lot of information around the denial reason as per their policy. However, I have worked on many seller cases with Brand Registry here and have some insights/ potential reasons that may help.
Typically when sellers receive this messaging it could mean 2 things:
- The seller themselves has engaged in abusive conduct
- The trademark/brand is abusive.
For 1. If sellers have been selling for awhile, some sellers will have Account Health metrics they will need to work on, or have other selling accounts or buyer accounts they opened in the past/present that in bad standing. (deactivated, terminated, not meeting account health metrics, unresolved claims, etc.) Please let me know if you have any other accounts that may fall under here.
If you are a new seller and do not fall under all things listed in 1, the reason for decline could be for reason 2.
For 2. Trademark reason, if sellers are working with an attorney or agent that violates United States Patent and Trademark Office (USPTO) rules and policies, this will prevent you from enrolling in Brand Registry.
If you’re working through an intermediary, rather than directly with a U.S. licensed attorney, to seek a U.S. trademark registration or enrollment into Brand Registry, your application may be subject to additional investigation by Amazon and the USPTO.
Please check whether your attorney is a subject to an Order for Sanctions from the USPTO or listed on Potentially Misleading Solicitations. If you’re concerned about the validity of your application or the conduct of involved parties, please consult with a new private U.S. attorney to review your application.
If you review 2 and are sure that your attorney is not sanctioned by USPTO or Amazon, please appeal your case and apply again.
I understand this was A LOT of information and I'm happy to answer any questions if you have any. Thank you!
Best,
Sandy
Brand registry rejections
Hi
Re: ID 16592110251
I am a new seller and my applications for brand registry have been rejected numerous times. I keep getting the same reasons and I am at a loss because I can't see a flaw in my application, having done hours of research on multiple forums.
Can you please provide advice so I can at least understand the issue and then be able to fix it?
Here is the advice back to me with my position against each point:
Your Brand Registry appeal request has been rejected.
Why did this happen?
This decision was made due to one or more of the following reasons:
a) your account was engaging in conduct that violates Brand Registry’s policies, such as, but not limited to, invalid notice submissions through our notice submission channels or tampering with the catalog;
- My account is very healthy and my brand is the No1 New Seller in the category
b) your application or account is related to other Amazon accounts or brands that have violated Amazon or Brand Registry’s policies,
- I have no relationship with any other accounts or brands and never have
c) you are associated with one or more selling accounts as a primary owner and all of them have failed seller verification,
- I have no relationship with any other selling accounts. My current account is active and healthy
d) inability to provide sufficient evidence of branding on products/packaging;
- I have provided a number of high res photos taken by me that clearly show the branded product and packaging, consistent with the trademark application (this is the only possible reason I can think of but I'm not sure what else I can do t provide better photo evidence)
e) you have a selling account that is de-activated, or
- My account is healthy and active
f) your trademark application appears to be filed by a filing firm that may be violating US federal regulations and USPTO rules (explained below).
- My US based lawyer is highly regarded and the application for my trademark has been accepted by the USPTO as per the documentation provided
Any advice or help would be greatly appreciated.
Re: ID 16592110251
New appeal/dispute submission for merchant [A2BEYZGZ8E01SE] in marketplace [ATVPDKIKX0DER]
Brand registry rejections
Hi
Re: ID 16592110251
I am a new seller and my applications for brand registry have been rejected numerous times. I keep getting the same reasons and I am at a loss because I can't see a flaw in my application, having done hours of research on multiple forums.
Can you please provide advice so I can at least understand the issue and then be able to fix it?
Here is the advice back to me with my position against each point:
Your Brand Registry appeal request has been rejected.
Why did this happen?
This decision was made due to one or more of the following reasons:
a) your account was engaging in conduct that violates Brand Registry’s policies, such as, but not limited to, invalid notice submissions through our notice submission channels or tampering with the catalog;
- My account is very healthy and my brand is the No1 New Seller in the category
b) your application or account is related to other Amazon accounts or brands that have violated Amazon or Brand Registry’s policies,
- I have no relationship with any other accounts or brands and never have
c) you are associated with one or more selling accounts as a primary owner and all of them have failed seller verification,
- I have no relationship with any other selling accounts. My current account is active and healthy
d) inability to provide sufficient evidence of branding on products/packaging;
- I have provided a number of high res photos taken by me that clearly show the branded product and packaging, consistent with the trademark application (this is the only possible reason I can think of but I'm not sure what else I can do t provide better photo evidence)
e) you have a selling account that is de-activated, or
- My account is healthy and active
f) your trademark application appears to be filed by a filing firm that may be violating US federal regulations and USPTO rules (explained below).
- My US based lawyer is highly regarded and the application for my trademark has been accepted by the USPTO as per the documentation provided
Any advice or help would be greatly appreciated.
Re: ID 16592110251
New appeal/dispute submission for merchant [A2BEYZGZ8E01SE] in marketplace [ATVPDKIKX0DER]
1 reply
1 reply
Sandy_Amazon
Hi @Seller_E9zdRbjXsEyUU
My name is Sandy from the Community Manager team here on Seller Forums. I'm happy to offer some guidance and insights on your case here.
Depending on the situation, Brand Registry typically does not disclose a lot of information around the denial reason as per their policy. However, I have worked on many seller cases with Brand Registry here and have some insights/ potential reasons that may help.
Typically when sellers receive this messaging it could mean 2 things:
- The seller themselves has engaged in abusive conduct
- The trademark/brand is abusive.
For 1. If sellers have been selling for awhile, some sellers will have Account Health metrics they will need to work on, or have other selling accounts or buyer accounts they opened in the past/present that in bad standing. (deactivated, terminated, not meeting account health metrics, unresolved claims, etc.) Please let me know if you have any other accounts that may fall under here.
If you are a new seller and do not fall under all things listed in 1, the reason for decline could be for reason 2.
For 2. Trademark reason, if sellers are working with an attorney or agent that violates United States Patent and Trademark Office (USPTO) rules and policies, this will prevent you from enrolling in Brand Registry.
If you’re working through an intermediary, rather than directly with a U.S. licensed attorney, to seek a U.S. trademark registration or enrollment into Brand Registry, your application may be subject to additional investigation by Amazon and the USPTO.
Please check whether your attorney is a subject to an Order for Sanctions from the USPTO or listed on Potentially Misleading Solicitations. If you’re concerned about the validity of your application or the conduct of involved parties, please consult with a new private U.S. attorney to review your application.
If you review 2 and are sure that your attorney is not sanctioned by USPTO or Amazon, please appeal your case and apply again.
I understand this was A LOT of information and I'm happy to answer any questions if you have any. Thank you!
Best,
Sandy
Sandy_Amazon
Hi @Seller_E9zdRbjXsEyUU
My name is Sandy from the Community Manager team here on Seller Forums. I'm happy to offer some guidance and insights on your case here.
Depending on the situation, Brand Registry typically does not disclose a lot of information around the denial reason as per their policy. However, I have worked on many seller cases with Brand Registry here and have some insights/ potential reasons that may help.
Typically when sellers receive this messaging it could mean 2 things:
- The seller themselves has engaged in abusive conduct
- The trademark/brand is abusive.
For 1. If sellers have been selling for awhile, some sellers will have Account Health metrics they will need to work on, or have other selling accounts or buyer accounts they opened in the past/present that in bad standing. (deactivated, terminated, not meeting account health metrics, unresolved claims, etc.) Please let me know if you have any other accounts that may fall under here.
If you are a new seller and do not fall under all things listed in 1, the reason for decline could be for reason 2.
For 2. Trademark reason, if sellers are working with an attorney or agent that violates United States Patent and Trademark Office (USPTO) rules and policies, this will prevent you from enrolling in Brand Registry.
If you’re working through an intermediary, rather than directly with a U.S. licensed attorney, to seek a U.S. trademark registration or enrollment into Brand Registry, your application may be subject to additional investigation by Amazon and the USPTO.
Please check whether your attorney is a subject to an Order for Sanctions from the USPTO or listed on Potentially Misleading Solicitations. If you’re concerned about the validity of your application or the conduct of involved parties, please consult with a new private U.S. attorney to review your application.
If you review 2 and are sure that your attorney is not sanctioned by USPTO or Amazon, please appeal your case and apply again.
I understand this was A LOT of information and I'm happy to answer any questions if you have any. Thank you!
Best,
Sandy
Sandy_Amazon
Hi @Seller_E9zdRbjXsEyUU
My name is Sandy from the Community Manager team here on Seller Forums. I'm happy to offer some guidance and insights on your case here.
Depending on the situation, Brand Registry typically does not disclose a lot of information around the denial reason as per their policy. However, I have worked on many seller cases with Brand Registry here and have some insights/ potential reasons that may help.
Typically when sellers receive this messaging it could mean 2 things:
- The seller themselves has engaged in abusive conduct
- The trademark/brand is abusive.
For 1. If sellers have been selling for awhile, some sellers will have Account Health metrics they will need to work on, or have other selling accounts or buyer accounts they opened in the past/present that in bad standing. (deactivated, terminated, not meeting account health metrics, unresolved claims, etc.) Please let me know if you have any other accounts that may fall under here.
If you are a new seller and do not fall under all things listed in 1, the reason for decline could be for reason 2.
For 2. Trademark reason, if sellers are working with an attorney or agent that violates United States Patent and Trademark Office (USPTO) rules and policies, this will prevent you from enrolling in Brand Registry.
If you’re working through an intermediary, rather than directly with a U.S. licensed attorney, to seek a U.S. trademark registration or enrollment into Brand Registry, your application may be subject to additional investigation by Amazon and the USPTO.
Please check whether your attorney is a subject to an Order for Sanctions from the USPTO or listed on Potentially Misleading Solicitations. If you’re concerned about the validity of your application or the conduct of involved parties, please consult with a new private U.S. attorney to review your application.
If you review 2 and are sure that your attorney is not sanctioned by USPTO or Amazon, please appeal your case and apply again.
I understand this was A LOT of information and I'm happy to answer any questions if you have any. Thank you!
Best,
Sandy
