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Read onlyWhich department of the Government do I complain to?
I believe there is a Consumer Affairs Department and the Department of Justice.
This is BS Amazon. You charge accounts and then don't specific what the charge is for????
There is an ongoing case involving the FTC; I suspect that is who you would want to contact.
FTC.
They, surprisingly, removed all of the "Amazon Guru FBA Classes" that I am aware of. They even hit Kevin David with a 2.6 million dollar fine and I no longer hear from them.
Were you "involved" with them somehow, you mean?
We all need to get together to file a class action lawsuit against Amazon. My store has been down for 5 months. For NO reason. They refused to schedule a verification call with me. I am working with ECOM Authority which is an SBN partner of AMZN, and should be good to go. I'm so sick of Amazon and how they treat their sellers. There must be something we can do.
We are or at least were the backbone of Amazon. It is time we all got together and started our own competition to Amazon.
Amazon treats there sellers like SH!T. I have had an issue for 3 years. another Brand on Amazon has stolen my Brand and my entire ASIN Catalog. I NOW need permission from this other brand to sell my Brand which I started in 1979. It is trademarked and I have the Barcode Registration. Amazon today told me nothing they can do just start another brand? OK then ! Amazon sucks! No support no Service nothing!!! Just problems and frustration is all for 3 years!
I'm going thru the same thing. I had a little over $200 taken from my seller account a few weeks ago and the reason given was "other" with no explanation. I've opened 2 cases since then and receive a "we will look into it response" and then..........NOTHING. I'm just left hanging.
Is there any shortage of this kind of thing? And all we can do is guess or try to remember what we did.
FTC.
We have two dozen cases about a different serious issue since January.
We are hoping the FTC will help resolve.
Can I go to the FTC about why I no longer get sales when I used to?
They charged me for $4 for no reason. Asked them why. They cannot tell. Opened multiple cases. They transferred all of them to he "experts" (I don't know who they are). None of the cases got answered, ever. Months are passed, I still don't know why I got charged.
How is this legal? How is this not an unauthorized charge? Same with the refunds. The sellers should handle the refunds. I miss old Amazon. It was all about selling, equal rights for sellers, multiple ways to contact customers about delivery issues, etc. It was great. Now it's way too stressful. :-(