I have been battling this issue since September. All of my accounts are affected. I received the following from Amazon: "We believe your account or a related account is engaged in sales of counterfeit inventory. The violation of intellectual property rights, or the engagement in deceptive or illegal activity harms customers and our store."

I provided all the required documents and sat through a virtual interview, then submitted all the same documents again. Eventually, I was told that my case is "...currently under review with our internal team." and that someone would notify me of what to do next.

I have been waiting for the internal team's review for two months. Is this normal? I feel helpless, just sitting here waiting for Amazon. Is there else I can do? Surprisingly, Amazon Account Health Support is not very helpful.