UPS shipping audit matches my input, how to fight charges
Can anyone provide any advice on how to fight UPS shipping adjustment charges? This has happened on several orders. My input exactly matches what they audited. I’ve called amazon before and they said to call UPS and UPS tells me to call amazon. I’ve let it go before because it was small chargers but now they’re just going overboard. Anyone was able to resolve something like this? This order was shipped to IN and not a PO Box.
The shipping services purchased for the package did not match the carrier-reported charge for shipping the package:
Customer Entered Dimensions: 45 X 22 X 18 IN Weight: 2400 OZ
Carrier Audited Dimensions: 45 X 22 X 18 IN Weight: 150 LB
carrier-charge-description-unknown-reason
-$936.00
carrier-charge-description-UPSN-AAJ_016O
-$93.94
carrier-charge-description-UPSN-EVC_EVS
-$11.50
Amount already paid:
$118.56
Total Charge from Carrier
-$1,041.44
Transaction Total
-$922.88
UPS shipping audit matches my input, how to fight charges
Can anyone provide any advice on how to fight UPS shipping adjustment charges? This has happened on several orders. My input exactly matches what they audited. I’ve called amazon before and they said to call UPS and UPS tells me to call amazon. I’ve let it go before because it was small chargers but now they’re just going overboard. Anyone was able to resolve something like this? This order was shipped to IN and not a PO Box.
The shipping services purchased for the package did not match the carrier-reported charge for shipping the package:
Customer Entered Dimensions: 45 X 22 X 18 IN Weight: 2400 OZ
Carrier Audited Dimensions: 45 X 22 X 18 IN Weight: 150 LB
carrier-charge-description-unknown-reason
-$936.00
carrier-charge-description-UPSN-AAJ_016O
-$93.94
carrier-charge-description-UPSN-EVC_EVS
-$11.50
Amount already paid:
$118.56
Total Charge from Carrier
-$1,041.44
Transaction Total
-$922.88
5 replies
Seller_KxhcBhDvAFFjr
150 pounds is the absolute maximum allowed to ship via UPS Ground.
You are playing with fire by being this close to the limit, and you have now been burned because they charged you an overweight fee.
Seller_Jzp5YJm8Vbxvc
Use your own account so you have the ability to talk to someone about the charges and if you have a rep (or can get one) you’ll have someone that can help you get the charges taken care of.
Seller_aV1Bh32hE0KND
There have been multiple posts in the forums regarding this and unfortunately no one has reported that they were able to get the amounts adjusted or refunded. As @DNW_Outdoors suggested the best thing to do going forward is to get your own account and link it in with Amazon.
UPS shipping audit matches my input, how to fight charges
Can anyone provide any advice on how to fight UPS shipping adjustment charges? This has happened on several orders. My input exactly matches what they audited. I’ve called amazon before and they said to call UPS and UPS tells me to call amazon. I’ve let it go before because it was small chargers but now they’re just going overboard. Anyone was able to resolve something like this? This order was shipped to IN and not a PO Box.
The shipping services purchased for the package did not match the carrier-reported charge for shipping the package:
Customer Entered Dimensions: 45 X 22 X 18 IN Weight: 2400 OZ
Carrier Audited Dimensions: 45 X 22 X 18 IN Weight: 150 LB
carrier-charge-description-unknown-reason
-$936.00
carrier-charge-description-UPSN-AAJ_016O
-$93.94
carrier-charge-description-UPSN-EVC_EVS
-$11.50
Amount already paid:
$118.56
Total Charge from Carrier
-$1,041.44
Transaction Total
-$922.88
UPS shipping audit matches my input, how to fight charges
Can anyone provide any advice on how to fight UPS shipping adjustment charges? This has happened on several orders. My input exactly matches what they audited. I’ve called amazon before and they said to call UPS and UPS tells me to call amazon. I’ve let it go before because it was small chargers but now they’re just going overboard. Anyone was able to resolve something like this? This order was shipped to IN and not a PO Box.
The shipping services purchased for the package did not match the carrier-reported charge for shipping the package:
Customer Entered Dimensions: 45 X 22 X 18 IN Weight: 2400 OZ
Carrier Audited Dimensions: 45 X 22 X 18 IN Weight: 150 LB
carrier-charge-description-unknown-reason
-$936.00
carrier-charge-description-UPSN-AAJ_016O
-$93.94
carrier-charge-description-UPSN-EVC_EVS
-$11.50
Amount already paid:
$118.56
Total Charge from Carrier
-$1,041.44
Transaction Total
-$922.88
UPS shipping audit matches my input, how to fight charges
Can anyone provide any advice on how to fight UPS shipping adjustment charges? This has happened on several orders. My input exactly matches what they audited. I’ve called amazon before and they said to call UPS and UPS tells me to call amazon. I’ve let it go before because it was small chargers but now they’re just going overboard. Anyone was able to resolve something like this? This order was shipped to IN and not a PO Box.
The shipping services purchased for the package did not match the carrier-reported charge for shipping the package:
Customer Entered Dimensions: 45 X 22 X 18 IN Weight: 2400 OZ
Carrier Audited Dimensions: 45 X 22 X 18 IN Weight: 150 LB
carrier-charge-description-unknown-reason
-$936.00
carrier-charge-description-UPSN-AAJ_016O
-$93.94
carrier-charge-description-UPSN-EVC_EVS
-$11.50
Amount already paid:
$118.56
Total Charge from Carrier
-$1,041.44
Transaction Total
-$922.88
5 replies
5 replies
Seller_KxhcBhDvAFFjr
150 pounds is the absolute maximum allowed to ship via UPS Ground.
You are playing with fire by being this close to the limit, and you have now been burned because they charged you an overweight fee.
Seller_Jzp5YJm8Vbxvc
Use your own account so you have the ability to talk to someone about the charges and if you have a rep (or can get one) you’ll have someone that can help you get the charges taken care of.
Seller_aV1Bh32hE0KND
There have been multiple posts in the forums regarding this and unfortunately no one has reported that they were able to get the amounts adjusted or refunded. As @DNW_Outdoors suggested the best thing to do going forward is to get your own account and link it in with Amazon.
Seller_KxhcBhDvAFFjr
150 pounds is the absolute maximum allowed to ship via UPS Ground.
You are playing with fire by being this close to the limit, and you have now been burned because they charged you an overweight fee.
Seller_KxhcBhDvAFFjr
150 pounds is the absolute maximum allowed to ship via UPS Ground.
You are playing with fire by being this close to the limit, and you have now been burned because they charged you an overweight fee.
Seller_Jzp5YJm8Vbxvc
Use your own account so you have the ability to talk to someone about the charges and if you have a rep (or can get one) you’ll have someone that can help you get the charges taken care of.
Seller_Jzp5YJm8Vbxvc
Use your own account so you have the ability to talk to someone about the charges and if you have a rep (or can get one) you’ll have someone that can help you get the charges taken care of.
Seller_aV1Bh32hE0KND
There have been multiple posts in the forums regarding this and unfortunately no one has reported that they were able to get the amounts adjusted or refunded. As @DNW_Outdoors suggested the best thing to do going forward is to get your own account and link it in with Amazon.
Seller_aV1Bh32hE0KND
There have been multiple posts in the forums regarding this and unfortunately no one has reported that they were able to get the amounts adjusted or refunded. As @DNW_Outdoors suggested the best thing to do going forward is to get your own account and link it in with Amazon.
