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Read onlyDoes anyone know how to escalate a case of an AGL shipment not showing up on AWD Inventory after four weeks?
AGL-AWD Seller Support have not been able to give us any update.
The AGL Proof of Delivery shows
Shipment references
Amazon Case ID
Any help is much appreciated
Thanks
Mark
Hi @Seller_obfTYnn33dpW7,
I'm sorry to read about this experience. I've escalated to our AWD partners and they are working with the internal team to research and resolve the issue. I'll advise here as soon as I hear back.
Topher