Bulk File Upload Template - Spanish only. I need English. Help, please
When I try to download the bulk file upload template, my only choice is Spanish (amazon.com.mx). My Seller account is in the US. I do not sell in Canada or Mexico. Please help.
Bulk File Upload Template - Spanish only. I need English. Help, please
When I try to download the bulk file upload template, my only choice is Spanish (amazon.com.mx). My Seller account is in the US. I do not sell in Canada or Mexico. Please help.
2 replies
Cooper_Amazon
Good Evening @Seller_DDArleaz3EscZ,
We can definitely look into this for you. I took a peek at your CASE IDs with Selling Partner Support and did not see a case filed with them yet regarding your issue. If you would like to begin the troubleshooting process, please reach out to Support by sharing a detailed description of what is occurring. I would recommend highlighting:
- Where you are pulling the bulk file template (did you find it on a help page?)
- Screenshot of where the only selection is in Spanish
- URL you are using when pulling the template
- Any other detailed information that would help Support work on troubleshooting this issue.
Feel free to post the CASE ID in this discussion once you have contacted support so we can follow the case along to the conclusion. Looking forward to hearing from you soon. Hope you have a great rest of the week.
Sincerely, Cooper_Amazon
Seller_Hi7wbO2Kbo6bl
Make sure the top of your screen shows United States
x
Bulk File Upload Template - Spanish only. I need English. Help, please
When I try to download the bulk file upload template, my only choice is Spanish (amazon.com.mx). My Seller account is in the US. I do not sell in Canada or Mexico. Please help.
Bulk File Upload Template - Spanish only. I need English. Help, please
When I try to download the bulk file upload template, my only choice is Spanish (amazon.com.mx). My Seller account is in the US. I do not sell in Canada or Mexico. Please help.
Bulk File Upload Template - Spanish only. I need English. Help, please
When I try to download the bulk file upload template, my only choice is Spanish (amazon.com.mx). My Seller account is in the US. I do not sell in Canada or Mexico. Please help.
2 replies
2 replies
Cooper_Amazon
Good Evening @Seller_DDArleaz3EscZ,
We can definitely look into this for you. I took a peek at your CASE IDs with Selling Partner Support and did not see a case filed with them yet regarding your issue. If you would like to begin the troubleshooting process, please reach out to Support by sharing a detailed description of what is occurring. I would recommend highlighting:
- Where you are pulling the bulk file template (did you find it on a help page?)
- Screenshot of where the only selection is in Spanish
- URL you are using when pulling the template
- Any other detailed information that would help Support work on troubleshooting this issue.
Feel free to post the CASE ID in this discussion once you have contacted support so we can follow the case along to the conclusion. Looking forward to hearing from you soon. Hope you have a great rest of the week.
Sincerely, Cooper_Amazon
Seller_Hi7wbO2Kbo6bl
Make sure the top of your screen shows United States
x
Cooper_Amazon
Good Evening @Seller_DDArleaz3EscZ,
We can definitely look into this for you. I took a peek at your CASE IDs with Selling Partner Support and did not see a case filed with them yet regarding your issue. If you would like to begin the troubleshooting process, please reach out to Support by sharing a detailed description of what is occurring. I would recommend highlighting:
- Where you are pulling the bulk file template (did you find it on a help page?)
- Screenshot of where the only selection is in Spanish
- URL you are using when pulling the template
- Any other detailed information that would help Support work on troubleshooting this issue.
Feel free to post the CASE ID in this discussion once you have contacted support so we can follow the case along to the conclusion. Looking forward to hearing from you soon. Hope you have a great rest of the week.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_DDArleaz3EscZ,
We can definitely look into this for you. I took a peek at your CASE IDs with Selling Partner Support and did not see a case filed with them yet regarding your issue. If you would like to begin the troubleshooting process, please reach out to Support by sharing a detailed description of what is occurring. I would recommend highlighting:
- Where you are pulling the bulk file template (did you find it on a help page?)
- Screenshot of where the only selection is in Spanish
- URL you are using when pulling the template
- Any other detailed information that would help Support work on troubleshooting this issue.
Feel free to post the CASE ID in this discussion once you have contacted support so we can follow the case along to the conclusion. Looking forward to hearing from you soon. Hope you have a great rest of the week.
Sincerely, Cooper_Amazon
Seller_Hi7wbO2Kbo6bl
Make sure the top of your screen shows United States
x
Seller_Hi7wbO2Kbo6bl
Make sure the top of your screen shows United States
x
