My product was assigned to an incorrect category, opening many cases didn't work
I'm so hopeless. Does anyone have any idea?
My product was assigned to a wrong category, I opened many cases, and it didn't work.
I also tried uploading a flat file and changing it like that, but it also didn't work.
Last time I even opened a very detailed case with many photos showing the usage of the product, many explanations, and various proofs, and it still didn't work.
I can't see any reason why my product is related to the wrong item type, when it is totally irrelevant. I am truly hopeless. Can anyone help me?
Thanks a lot
10 replies
Seller_i6S8knzW6zU6Z
Hi @Seller_mWQDGa4u7angR, did the processing report for your flat file upload show success or any errors? If there’s an error message, feel free to share it here—it might help pinpoint the issue.
Michael
Seller_mWQDGa4u7angR
Could you please try to help me with this, I am very hopeless, I don't know what to do, I would appreciate your help a lot
@Dougal_Amazon @Topher_Amazon
Manny_Amazon
Hello @Seller_mWQDGa4u7angR,
Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.
Regards,
- Manny
Seller_mWQDGa4u7angR
Thank you so much, Manny. I appreciate it very much! I am expecting their update, thank you so much again!
My product was assigned to an incorrect category, opening many cases didn't work
I'm so hopeless. Does anyone have any idea?
My product was assigned to a wrong category, I opened many cases, and it didn't work.
I also tried uploading a flat file and changing it like that, but it also didn't work.
Last time I even opened a very detailed case with many photos showing the usage of the product, many explanations, and various proofs, and it still didn't work.
I can't see any reason why my product is related to the wrong item type, when it is totally irrelevant. I am truly hopeless. Can anyone help me?
Thanks a lot
My product was assigned to an incorrect category, opening many cases didn't work
I'm so hopeless. Does anyone have any idea?
My product was assigned to a wrong category, I opened many cases, and it didn't work.
I also tried uploading a flat file and changing it like that, but it also didn't work.
Last time I even opened a very detailed case with many photos showing the usage of the product, many explanations, and various proofs, and it still didn't work.
I can't see any reason why my product is related to the wrong item type, when it is totally irrelevant. I am truly hopeless. Can anyone help me?
Thanks a lot
10 replies
10 replies
Seller_i6S8knzW6zU6Z
Hi @Seller_mWQDGa4u7angR, did the processing report for your flat file upload show success or any errors? If there’s an error message, feel free to share it here—it might help pinpoint the issue.
Michael
Seller_mWQDGa4u7angR
Could you please try to help me with this, I am very hopeless, I don't know what to do, I would appreciate your help a lot
@Dougal_Amazon @Topher_Amazon
Manny_Amazon
Hello @Seller_mWQDGa4u7angR,
Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.
Regards,
- Manny
Seller_mWQDGa4u7angR
Thank you so much, Manny. I appreciate it very much! I am expecting their update, thank you so much again!
Seller_i6S8knzW6zU6Z
Hi @Seller_mWQDGa4u7angR, did the processing report for your flat file upload show success or any errors? If there’s an error message, feel free to share it here—it might help pinpoint the issue.
Michael
Seller_i6S8knzW6zU6Z
Hi @Seller_mWQDGa4u7angR, did the processing report for your flat file upload show success or any errors? If there’s an error message, feel free to share it here—it might help pinpoint the issue.
Michael
Seller_mWQDGa4u7angR
Could you please try to help me with this, I am very hopeless, I don't know what to do, I would appreciate your help a lot
@Dougal_Amazon @Topher_Amazon
Seller_mWQDGa4u7angR
Could you please try to help me with this, I am very hopeless, I don't know what to do, I would appreciate your help a lot
@Dougal_Amazon @Topher_Amazon
Manny_Amazon
Hello @Seller_mWQDGa4u7angR,
Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.
Regards,
- Manny
Manny_Amazon
Hello @Seller_mWQDGa4u7angR,
Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.
Regards,
- Manny
Seller_mWQDGa4u7angR
Thank you so much, Manny. I appreciate it very much! I am expecting their update, thank you so much again!
Seller_mWQDGa4u7angR
Thank you so much, Manny. I appreciate it very much! I am expecting their update, thank you so much again!
