No access granted for premium A+ content
I am writing to follow up on my ongoing issue with gaining access to Premium A+ Content, which has been unresolved for over a month. Despite meeting the necessary conditions and consistent efforts on my end, I have yet to receive access.
Case ID 16657223971 has been open for quite some time, and while I understand these matters can take time, I have only been advised to wait without any tangible resolution. Unfortunately, the support staff I've interacted with have been unable to provide further assistance.
I kindly request that this matter be escalated to a higher-level specialist or manager who can address and resolve this issue promptly. Your attention to this matter would be greatly appreciated.
Thank you for your support, and I look forward to hearing from you soon.
@Michelle_Amazon @Manny_Amazon @Glenn_Amazon @Rose_Amazon @Cooper_Amazon
No access granted for premium A+ content
I am writing to follow up on my ongoing issue with gaining access to Premium A+ Content, which has been unresolved for over a month. Despite meeting the necessary conditions and consistent efforts on my end, I have yet to receive access.
Case ID 16657223971 has been open for quite some time, and while I understand these matters can take time, I have only been advised to wait without any tangible resolution. Unfortunately, the support staff I've interacted with have been unable to provide further assistance.
I kindly request that this matter be escalated to a higher-level specialist or manager who can address and resolve this issue promptly. Your attention to this matter would be greatly appreciated.
Thank you for your support, and I look forward to hearing from you soon.
@Michelle_Amazon @Manny_Amazon @Glenn_Amazon @Rose_Amazon @Cooper_Amazon
3 replies
Michelle_Amazon
Hi @Seller_ezp2XkTawPPpW,
As your valid Brand Story was just approved on Saturday, you will need to wait a week to see if your Premium A+ has been approved as it's reviewed every Friday. If you do not see the ability to access Premium A+ by next Sunday, please reply so we can have this investigated further.
Thanks,
Michelle
No access granted for premium A+ content
I am writing to follow up on my ongoing issue with gaining access to Premium A+ Content, which has been unresolved for over a month. Despite meeting the necessary conditions and consistent efforts on my end, I have yet to receive access.
Case ID 16657223971 has been open for quite some time, and while I understand these matters can take time, I have only been advised to wait without any tangible resolution. Unfortunately, the support staff I've interacted with have been unable to provide further assistance.
I kindly request that this matter be escalated to a higher-level specialist or manager who can address and resolve this issue promptly. Your attention to this matter would be greatly appreciated.
Thank you for your support, and I look forward to hearing from you soon.
@Michelle_Amazon @Manny_Amazon @Glenn_Amazon @Rose_Amazon @Cooper_Amazon
No access granted for premium A+ content
I am writing to follow up on my ongoing issue with gaining access to Premium A+ Content, which has been unresolved for over a month. Despite meeting the necessary conditions and consistent efforts on my end, I have yet to receive access.
Case ID 16657223971 has been open for quite some time, and while I understand these matters can take time, I have only been advised to wait without any tangible resolution. Unfortunately, the support staff I've interacted with have been unable to provide further assistance.
I kindly request that this matter be escalated to a higher-level specialist or manager who can address and resolve this issue promptly. Your attention to this matter would be greatly appreciated.
Thank you for your support, and I look forward to hearing from you soon.
@Michelle_Amazon @Manny_Amazon @Glenn_Amazon @Rose_Amazon @Cooper_Amazon
No access granted for premium A+ content
I am writing to follow up on my ongoing issue with gaining access to Premium A+ Content, which has been unresolved for over a month. Despite meeting the necessary conditions and consistent efforts on my end, I have yet to receive access.
Case ID 16657223971 has been open for quite some time, and while I understand these matters can take time, I have only been advised to wait without any tangible resolution. Unfortunately, the support staff I've interacted with have been unable to provide further assistance.
I kindly request that this matter be escalated to a higher-level specialist or manager who can address and resolve this issue promptly. Your attention to this matter would be greatly appreciated.
Thank you for your support, and I look forward to hearing from you soon.
@Michelle_Amazon @Manny_Amazon @Glenn_Amazon @Rose_Amazon @Cooper_Amazon
3 replies
3 replies
Michelle_Amazon
Hi @Seller_ezp2XkTawPPpW,
As your valid Brand Story was just approved on Saturday, you will need to wait a week to see if your Premium A+ has been approved as it's reviewed every Friday. If you do not see the ability to access Premium A+ by next Sunday, please reply so we can have this investigated further.
Thanks,
Michelle
Michelle_Amazon
Hi @Seller_ezp2XkTawPPpW,
As your valid Brand Story was just approved on Saturday, you will need to wait a week to see if your Premium A+ has been approved as it's reviewed every Friday. If you do not see the ability to access Premium A+ by next Sunday, please reply so we can have this investigated further.
Thanks,
Michelle
Michelle_Amazon
Hi @Seller_ezp2XkTawPPpW,
As your valid Brand Story was just approved on Saturday, you will need to wait a week to see if your Premium A+ has been approved as it's reviewed every Friday. If you do not see the ability to access Premium A+ by next Sunday, please reply so we can have this investigated further.
Thanks,
Michelle
