KYC verification has blocked my account and support are no good
KYC verification has blocked my listings and payment even though verification has been completed
the verification was to prove I am still in the UK (annoying as I have to do this every year) but this time everything is still blocked
Support say my account is active so they cannot do anything
2 weeks now any ideas?
7 replies
Ash_AMZ
Hello @Seller_ClXXrSNsyNxyN,
Ash here to assist .
It has been understood that you need help with the KYC verification on your account.
The verification of your identity is required by law for the use of a payment account.
To address these concerns, have you submitted the requested documentation?
If yes, kindly wait until the verification gets completed.
We will contact you as soon as we have completed this review or if we need any further information.
We cannot give you an exact deadline, but our team is working hard to complete the verification as soon as possible.
If you have any further questions, please don't hesitate to contact us on seller forums. The forums community and I, are here to assist with your concerns.
Regards,
Ash.
