Hello,

I would like to express my concerns regarding the ASIN code: B0CTX97L6Z and its impact on my account health. A decrease in account health could potentially prevent me from selling in the future, which I am keen to avoid as I value my relationship with Amazon greatly.

I understand the importance of compliance with Amazon's policies. However, I am facing issues with account health due to an unsold product, for which I have not received clear guidance from Amazon on how to rectify. Sometimes, I am instructed to change the product description, only to find that re-listing the product leads to further violations.

I am seeking your assistance in understanding how to address these violations effectively. Guidance on identifying and avoiding prohibited keywords or categories would be immensely helpful. Clear instructions would empower Amazon sellers like myself to take proactive steps towards compliance, fostering a more secure and trustworthy selling environment for both sellers and customers.

Currently, I am operating under the fear of account closure, which is unsettling. It seems that others might be resolving violations through questionable means, whereas I am committed to finding the right solutions.

I would greatly appreciate your advice on how to protect against these violations and effectively manage any that occur. This information would not only reassure me but also benefit my team of 170 members who are dedicated to providing excellent service and receiving positive customer feedback.

Thank you for your attention to this matter. I look forward to your assistance.

Best regards,