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Seller_QKqniMdmcoaZx

Amazon AI Generated Review Has Wrecked Our Business

We have a beauty brand and we are having an issue with the new AI-generated review summary that Amazon have implemented.

In summary, the new AI-generated review summary has completely misrepresented our product, and is destroying our once very successful Amazon Business. Our product is 4.7/5 with 1000 reviews. It has nothing but positive feedback about the quality (it is a cosmetic bag). However the AI has decided to make a 'fabric' tab on the review and mark it as 100% negative!?

the entire product is fabric, it is a cosmetic bag! How could it be 100% negative fabric when hundreds of people state that the fabric is fantastic??

Has anybody else had an issue like this?

2.2K views
44 replies
Tags:Product feedback
184
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44 replies
user profile
Seller_c7AY5UmbBC07I

This is the dumbest idea of the company these new aggregated reviews. TOTALLY AGREE.

You can write the executive office and let them know it’s a bad idea. It seems the company is so desperate for sales in light of competition for Temu, Shein and other they are trying these “new” ideas to drum up business.

Just bad for business

190
user profile
Seller_4zBzdtgCyS9EI

It will take buyers some time to get used to the uselessness of those review summaries and ignore them. Until then, they will be mislead, like they are by millions of fake reviews anyways.

Amazon wants to dig its own grave and the hole is getting deeper....

150
user profile
Seller_QKqniMdmcoaZx

@Glenn_Amazon please could you assist here? It is a really bad situation and serious error on Amazons part...

72
user profile
Seller_QKqniMdmcoaZx

@Yokie_Amazon Please could you help us here? Thank you.

72
user profile
Seller_QKqniMdmcoaZx

@Topher_AmazonPlease can you help? The case ID is: 13946867981

Thank you!

52
user profile
Seller_QKqniMdmcoaZx

@Veronica_Amazon Please can you help? The case ID is: 13946867981

Thank you!

63
user profile
Seller_QKqniMdmcoaZx

@Dougal_AmazonPlease can you help? The case ID is: 13946867981

Thank you!

42
user profile
Seller_QKqniMdmcoaZx

@Quincy_AmazonPlease can you help? The case ID is: 13946867981

Thank you!

73
user profile
Seller_awYU0oH8skccg

AI, Artificial Intelligence, is No Substitute for Real Intelligence...This is Just another Fad we have To Live with until its abandoned & abolished...

132
user profile
Seller_QKqniMdmcoaZx

@Micah_AmazonPlease could you step in here and help with case ID: 13946867981

42
user profile
Seller_QKqniMdmcoaZx

Amazon AI Generated Review Has Wrecked Our Business

We have a beauty brand and we are having an issue with the new AI-generated review summary that Amazon have implemented.

In summary, the new AI-generated review summary has completely misrepresented our product, and is destroying our once very successful Amazon Business. Our product is 4.7/5 with 1000 reviews. It has nothing but positive feedback about the quality (it is a cosmetic bag). However the AI has decided to make a 'fabric' tab on the review and mark it as 100% negative!?

the entire product is fabric, it is a cosmetic bag! How could it be 100% negative fabric when hundreds of people state that the fabric is fantastic??

Has anybody else had an issue like this?

2.2K views
44 replies
Tags:Product feedback
184
Reply
user profile

Amazon AI Generated Review Has Wrecked Our Business

by Seller_QKqniMdmcoaZx

We have a beauty brand and we are having an issue with the new AI-generated review summary that Amazon have implemented.

In summary, the new AI-generated review summary has completely misrepresented our product, and is destroying our once very successful Amazon Business. Our product is 4.7/5 with 1000 reviews. It has nothing but positive feedback about the quality (it is a cosmetic bag). However the AI has decided to make a 'fabric' tab on the review and mark it as 100% negative!?

the entire product is fabric, it is a cosmetic bag! How could it be 100% negative fabric when hundreds of people state that the fabric is fantastic??

Has anybody else had an issue like this?

Tags:Product feedback
184
2.2K views
44 replies
Reply
44 replies
44 replies
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user profile
Seller_c7AY5UmbBC07I

This is the dumbest idea of the company these new aggregated reviews. TOTALLY AGREE.

You can write the executive office and let them know it’s a bad idea. It seems the company is so desperate for sales in light of competition for Temu, Shein and other they are trying these “new” ideas to drum up business.

Just bad for business

190
user profile
Seller_4zBzdtgCyS9EI

It will take buyers some time to get used to the uselessness of those review summaries and ignore them. Until then, they will be mislead, like they are by millions of fake reviews anyways.

Amazon wants to dig its own grave and the hole is getting deeper....

150
user profile
Seller_QKqniMdmcoaZx

@Glenn_Amazon please could you assist here? It is a really bad situation and serious error on Amazons part...

72
user profile
Seller_QKqniMdmcoaZx

@Yokie_Amazon Please could you help us here? Thank you.

72
user profile
Seller_QKqniMdmcoaZx

@Topher_AmazonPlease can you help? The case ID is: 13946867981

Thank you!

52
user profile
Seller_QKqniMdmcoaZx

@Veronica_Amazon Please can you help? The case ID is: 13946867981

Thank you!

63
user profile
Seller_QKqniMdmcoaZx

@Dougal_AmazonPlease can you help? The case ID is: 13946867981

Thank you!

42
user profile
Seller_QKqniMdmcoaZx

@Quincy_AmazonPlease can you help? The case ID is: 13946867981

Thank you!

73
user profile
Seller_awYU0oH8skccg

AI, Artificial Intelligence, is No Substitute for Real Intelligence...This is Just another Fad we have To Live with until its abandoned & abolished...

132
user profile
Seller_QKqniMdmcoaZx

@Micah_AmazonPlease could you step in here and help with case ID: 13946867981

42
user profile
Seller_c7AY5UmbBC07I

This is the dumbest idea of the company these new aggregated reviews. TOTALLY AGREE.

You can write the executive office and let them know it’s a bad idea. It seems the company is so desperate for sales in light of competition for Temu, Shein and other they are trying these “new” ideas to drum up business.

Just bad for business

190
user profile
Seller_c7AY5UmbBC07I

This is the dumbest idea of the company these new aggregated reviews. TOTALLY AGREE.

You can write the executive office and let them know it’s a bad idea. It seems the company is so desperate for sales in light of competition for Temu, Shein and other they are trying these “new” ideas to drum up business.

Just bad for business

190
Reply
user profile
Seller_4zBzdtgCyS9EI

It will take buyers some time to get used to the uselessness of those review summaries and ignore them. Until then, they will be mislead, like they are by millions of fake reviews anyways.

Amazon wants to dig its own grave and the hole is getting deeper....

150
user profile
Seller_4zBzdtgCyS9EI

It will take buyers some time to get used to the uselessness of those review summaries and ignore them. Until then, they will be mislead, like they are by millions of fake reviews anyways.

Amazon wants to dig its own grave and the hole is getting deeper....

150
Reply
user profile
Seller_QKqniMdmcoaZx

@Glenn_Amazon please could you assist here? It is a really bad situation and serious error on Amazons part...

72
user profile
Seller_QKqniMdmcoaZx

@Glenn_Amazon please could you assist here? It is a really bad situation and serious error on Amazons part...

72
Reply
user profile
Seller_QKqniMdmcoaZx

@Yokie_Amazon Please could you help us here? Thank you.

72
user profile
Seller_QKqniMdmcoaZx

@Yokie_Amazon Please could you help us here? Thank you.

72
Reply
user profile
Seller_QKqniMdmcoaZx

@Topher_AmazonPlease can you help? The case ID is: 13946867981

Thank you!

52
user profile
Seller_QKqniMdmcoaZx

@Topher_AmazonPlease can you help? The case ID is: 13946867981

Thank you!

52
Reply
user profile
Seller_QKqniMdmcoaZx

@Veronica_Amazon Please can you help? The case ID is: 13946867981

Thank you!

63
user profile
Seller_QKqniMdmcoaZx

@Veronica_Amazon Please can you help? The case ID is: 13946867981

Thank you!

63
Reply
user profile
Seller_QKqniMdmcoaZx

@Dougal_AmazonPlease can you help? The case ID is: 13946867981

Thank you!

42
user profile
Seller_QKqniMdmcoaZx

@Dougal_AmazonPlease can you help? The case ID is: 13946867981

Thank you!

42
Reply
user profile
Seller_QKqniMdmcoaZx

@Quincy_AmazonPlease can you help? The case ID is: 13946867981

Thank you!

73
user profile
Seller_QKqniMdmcoaZx

@Quincy_AmazonPlease can you help? The case ID is: 13946867981

Thank you!

73
Reply
user profile
Seller_awYU0oH8skccg

AI, Artificial Intelligence, is No Substitute for Real Intelligence...This is Just another Fad we have To Live with until its abandoned & abolished...

132
user profile
Seller_awYU0oH8skccg

AI, Artificial Intelligence, is No Substitute for Real Intelligence...This is Just another Fad we have To Live with until its abandoned & abolished...

132
Reply
user profile
Seller_QKqniMdmcoaZx

@Micah_AmazonPlease could you step in here and help with case ID: 13946867981

42
user profile
Seller_QKqniMdmcoaZx

@Micah_AmazonPlease could you step in here and help with case ID: 13946867981

42
Reply

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