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[Now Closed] Get answers about FBA Peak Operations at an Ask Amazon Q&A event on October 29th
Hello Sellers,
Welcome to our Ask Amazon Q&A with the Fulfillment by Amazon partner team, focusing on your questions about FBA Peak Operations! This thread will be open today, October 29th, from 8 am to 5 pm PT.
As previously highlighted in this News article, we understand many of you are experiencing longer receive times that are affecting your shipments. High demand has led to longer receive times at some of our West Coast inbound locations and for palletized freight. We are actively taking steps to resolve the situation including rerouting shipments to other regions to increase capacity.
Additionally, effective immediately we are making the following adjustments to inbound requirements:
- Extended automatic closure window to 90 days for shipments created after August 7, through October 31, 2024. We recommend that you cancel shipments that you do not intend to send during this time, as it will impact your capacity limit utilization.
- Extended abandoned shipments window from 30 days to 45 days from first receive for shipments created between August 7 and October 31, 2024.
For more information on these changes and recommendations, please go to the FBA peak readiness playbook.
Please include any questions you have regarding FBA Peak Operations and the above changes in this Ask Amazon event thread. Our partner team will be reviewing the questions that come in throughout the day and we’ll do our best to respond as soon as possible.
Thank you for joining our Ask Amazon!
Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers.
53 replies
Seller_asXyI6yX0MQp5
Never mind I found the info you sent about attending tomorrow.
Seller_Qbd0RsfZFEZBY
Question for FBA Peak Operations at an Ask Amazon Q&A event on October 29th.
Small Parcel Carriers publish thier increased rates and schedule for peak times like the holiday season. LTL shipments are much less predicable due to the nature of being less consolidated and having many different companies participating.
So my question is:
What is the FTL/LTL carrier landscape look like this year? Can you say when rates are expected to go back down as I am seeing a 100% increase in pickup costs. UPS has peak rates until January 18th. Will it be that long for FTL/LTL carriers?
Seller_Vjnwgi5MFIKNy
"Please be informed that the overages may be counted against an open shipment that is in either Receiving or Working status.
When multiple shipments arrive at the same fulfillment center at the same time, it is possible that items may be counted against the wrong shipment ID. These items are received, but will appear to be missing from the assigned shipment. You can use the Inventory Ledger report to confirm which FNSKU was sent with which shipment ID.
Items may be received against a different shipping plan due to:
Affixing the wrong label to the shipping container
Placing the item in the wrong shipping container
Sending the shipment to the wrong fulfillment center."
This was a response I received from Amazon seller support regarding a shipment that they couldn't get the count correct on. Nevermind the idea that the warehouse people are having trouble counting, that's a separate issue for a separate day, but what is this policy? I can't send more than one shipment to the same fulfillment center(which we mostly don't control unless you want to pay a lot more), without them screwing it up in ways that seem almost intentional? Counting extra or fewer and applying them to other shipments? Just receive what the shipment is. This should not be that hard of a process but Amazon has found a way to really complicate what should be a fairly straightforward process.
Seller_q4n3ZglmIerMp
Hello, thank you for doing this!
FBA has been getting expensive for our FBA shipments in North America over the last few months. How are the FBA shipping costs calculated? What is the standard fee structure? Knowing the formula would really clarify things on our end here.
Are the increases in costs because of the dimensional weight change? As far as I understand it, dimensional weight is calculated as LxWxH/139, but is it optional or has it replaced the other measurement methods? Is it the reason why FBA costs have increased for us?
Thank you!
Seller_asXyI6yX0MQp5
Hi,
I am a new seller. Can you please explain what the Extended automatic closure window and Extended abandoned shipments window are?
Do you have an idea of how long it will take to show our shipments as received once it gets to FBA?
Seller_asXyI6yX0MQp5
What is the total number of items sent as LTL- how many pallets/boxes per pallet that can be shipped during this peak time?
Seller_JXQTeIsiAGMJc
At the start of the month we scheduled a delivery appointment for 11 pallets of inventory at MIT2 on October 15th (4 days before the October 19th deadline for having stock available by Black Friday). We then received a notification from Amazon Inbound Transportation that the appointment had been moved to October 21st. We were then sent another Delivery Disruption notification from Amazon Inbound Transportation that the appointment had been pushed to December 1st. These changes not only result in the shipment not making the October 19th guideline for Black Friday availability, but also result in the shipment missing Black Friday entirely. I have seen the updates to the readiness playbook where the incentive of lower placement fees are being extended to East Coast destined shipments, and while it will be costly, we will invest in sending our goods from the West region to the East region to ensure more timely receiving. My question is, is there a way we can ensure (or even monitor the likelihood of) timely receiving at East region fulfillment centers prior to investing in freight for the shipment?
Seller_asXyI6yX0MQp5
If my shipment is through an LTL-Amazon partnered carrier and is schedule to ship on Nov 15 will that affect the slot availability? Is a slot the storage space?
Seller_Vjnwgi5MFIKNy
"Please be informed that the overages may be counted against an open shipment that is in either Receiving or Working status.
When multiple shipments arrive at the same fulfillment center at the same time, it is possible that items may be counted against the wrong shipment ID. These items are received, but will appear to be missing from the assigned shipment. You can use the Inventory Ledger report to confirm which FNSKU was sent with which shipment ID.
Items may be received against a different shipping plan due to:
Affixing the wrong label to the shipping container
Placing the item in the wrong shipping container
Sending the shipment to the wrong fulfillment center."
This was a response I received from Amazon seller support regarding a shipment that they couldn't get the count correct on. Nevermind the idea that the warehouse people are having trouble counting, that's a separate issue for a separate day, but what is this policy? I can't send more than one shipment to the same fulfillment center(which we mostly don't control unless you want to pay a lot more), without them screwing it up in ways that seem almost intentional? Counting extra or fewer and applying them to other shipments? Just receive what the shipment is. This should not be that hard of a process but Amazon has found a way to really complicate what should be a fairly straightforward process.
Seller_aC3AZiX5EbBE6
Hello, We run a chemical business that sells over 400 products and do really well in sales daily. A lot of our items are recommended by amazon to sent into FBA however are flagged as hazmat. We have been asked to join the hazmat program and we applied. However it is taking a long time to be on the program. Is there any Estimated queue time to be on the list? Is there a way to be get prioritized to get on the list as we are a chemical company.
Thanks,
CCS Sales Team
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