[Now Closed] Get answers about FBA Peak Operations at an Ask Amazon Q&A event on October 29th
Hello Sellers,
Welcome to our Ask Amazon Q&A with the Fulfillment by Amazon partner team, focusing on your questions about FBA Peak Operations! This thread will be open today, October 29th, from 8 am to 5 pm PT.
As previously highlighted in this News article, we understand many of you are experiencing longer receive times that are affecting your shipments. High demand has led to longer receive times at some of our West Coast inbound locations and for palletized freight. We are actively taking steps to resolve the situation including rerouting shipments to other regions to increase capacity.
Additionally, effective immediately we are making the following adjustments to inbound requirements:
- Extended automatic closure window to 90 days for shipments created after August 7, through October 31, 2024. We recommend that you cancel shipments that you do not intend to send during this time, as it will impact your capacity limit utilization.
- Extended abandoned shipments window from 30 days to 45 days from first receive for shipments created between August 7 and October 31, 2024.
For more information on these changes and recommendations, please go to the FBA peak readiness playbook.
Please include any questions you have regarding FBA Peak Operations and the above changes in this Ask Amazon event thread. Our partner team will be reviewing the questions that come in throughout the day and we’ll do our best to respond as soon as possible.
Thank you for joining our Ask Amazon!
Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers.
53 replies
Seller_phy2uq6HMLwRI
Where is link for meeting or how do we attend online?
Seller_HSlpVkN0A3bZi
since last 90 days Amazon FBA has lost my 2 shipments 100% in the fulfillment centre and partially received shipment one shipment. What should I do now
Seller_asXyI6yX0MQp5
Never mind I found the info you sent about attending tomorrow.
Seller_Qbd0RsfZFEZBY
Question for FBA Peak Operations at an Ask Amazon Q&A event on October 29th.
Small Parcel Carriers publish thier increased rates and schedule for peak times like the holiday season. LTL shipments are much less predicable due to the nature of being less consolidated and having many different companies participating.
So my question is:
What is the FTL/LTL carrier landscape look like this year? Can you say when rates are expected to go back down as I am seeing a 100% increase in pickup costs. UPS has peak rates until January 18th. Will it be that long for FTL/LTL carriers?
Seller_Vjnwgi5MFIKNy
"Please be informed that the overages may be counted against an open shipment that is in either Receiving or Working status.
When multiple shipments arrive at the same fulfillment center at the same time, it is possible that items may be counted against the wrong shipment ID. These items are received, but will appear to be missing from the assigned shipment. You can use the Inventory Ledger report to confirm which FNSKU was sent with which shipment ID.
Items may be received against a different shipping plan due to:
Affixing the wrong label to the shipping container
Placing the item in the wrong shipping container
Sending the shipment to the wrong fulfillment center."
This was a response I received from Amazon seller support regarding a shipment that they couldn't get the count correct on. Nevermind the idea that the warehouse people are having trouble counting, that's a separate issue for a separate day, but what is this policy? I can't send more than one shipment to the same fulfillment center(which we mostly don't control unless you want to pay a lot more), without them screwing it up in ways that seem almost intentional? Counting extra or fewer and applying them to other shipments? Just receive what the shipment is. This should not be that hard of a process but Amazon has found a way to really complicate what should be a fairly straightforward process.
Seller_q4n3ZglmIerMp
Hello, thank you for doing this!
FBA has been getting expensive for our FBA shipments in North America over the last few months. How are the FBA shipping costs calculated? What is the standard fee structure? Knowing the formula would really clarify things on our end here.
Are the increases in costs because of the dimensional weight change? As far as I understand it, dimensional weight is calculated as LxWxH/139, but is it optional or has it replaced the other measurement methods? Is it the reason why FBA costs have increased for us?
Thank you!
Seller_asXyI6yX0MQp5
Hi,
I am a new seller. Can you please explain what the Extended automatic closure window and Extended abandoned shipments window are?
Do you have an idea of how long it will take to show our shipments as received once it gets to FBA?
