Change Sort Order on Variant Options from Alphabetical?
Hi guys,
On my ASIN https://www.amazon.com/dp/B0DG42R3LV, I have an option for Size. Customers shopping for and using the product refer to the size in fractional ounces and usually shop smallest to largest. However, the Size Selector puts the items in the dropdown in alphabetical order, so it doesn't look right. I would like this to show in order of: "1/8 oz", "3/16 oz", "1/4 oz", "3/8 oz", and "1/2 oz"
Is this something Seller Support can do, and if so, are there any hints for making this request to align it with their Standard Operating Procedures to improve the chances for success?
Further complicating things, the "1/2 oz" is the largest and most expensive item, so in search, this item appears to be more expensive than it is, so I'm sure I'm losing clicks. See screenshot below:
Thanks in advance for any advice!
Jeff
Change Sort Order on Variant Options from Alphabetical?
Hi guys,
On my ASIN https://www.amazon.com/dp/B0DG42R3LV, I have an option for Size. Customers shopping for and using the product refer to the size in fractional ounces and usually shop smallest to largest. However, the Size Selector puts the items in the dropdown in alphabetical order, so it doesn't look right. I would like this to show in order of: "1/8 oz", "3/16 oz", "1/4 oz", "3/8 oz", and "1/2 oz"
Is this something Seller Support can do, and if so, are there any hints for making this request to align it with their Standard Operating Procedures to improve the chances for success?
Further complicating things, the "1/2 oz" is the largest and most expensive item, so in search, this item appears to be more expensive than it is, so I'm sure I'm losing clicks. See screenshot below:
Thanks in advance for any advice!
Jeff
6 replies
Seller_EOAkfmkpPcZx9
I did submit this to Seller Support and they indicated:
"I have checked and it seems like the sorting of the variations can't be updated manually as it depends on the category of the products and the variation theme. While we are unable to accommodate your request at this time, we agree this topic requires further consideration. I have forwarded your concern to the appropriate team for their review."
Manny_Amazon
Hi @Seller_EOAkfmkpPcZx9,
Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.
Regards,
- Manny
Change Sort Order on Variant Options from Alphabetical?
Hi guys,
On my ASIN https://www.amazon.com/dp/B0DG42R3LV, I have an option for Size. Customers shopping for and using the product refer to the size in fractional ounces and usually shop smallest to largest. However, the Size Selector puts the items in the dropdown in alphabetical order, so it doesn't look right. I would like this to show in order of: "1/8 oz", "3/16 oz", "1/4 oz", "3/8 oz", and "1/2 oz"
Is this something Seller Support can do, and if so, are there any hints for making this request to align it with their Standard Operating Procedures to improve the chances for success?
Further complicating things, the "1/2 oz" is the largest and most expensive item, so in search, this item appears to be more expensive than it is, so I'm sure I'm losing clicks. See screenshot below:
Thanks in advance for any advice!
Jeff
Change Sort Order on Variant Options from Alphabetical?
Hi guys,
On my ASIN https://www.amazon.com/dp/B0DG42R3LV, I have an option for Size. Customers shopping for and using the product refer to the size in fractional ounces and usually shop smallest to largest. However, the Size Selector puts the items in the dropdown in alphabetical order, so it doesn't look right. I would like this to show in order of: "1/8 oz", "3/16 oz", "1/4 oz", "3/8 oz", and "1/2 oz"
Is this something Seller Support can do, and if so, are there any hints for making this request to align it with their Standard Operating Procedures to improve the chances for success?
Further complicating things, the "1/2 oz" is the largest and most expensive item, so in search, this item appears to be more expensive than it is, so I'm sure I'm losing clicks. See screenshot below:
Thanks in advance for any advice!
Jeff
Change Sort Order on Variant Options from Alphabetical?
Hi guys,
On my ASIN https://www.amazon.com/dp/B0DG42R3LV, I have an option for Size. Customers shopping for and using the product refer to the size in fractional ounces and usually shop smallest to largest. However, the Size Selector puts the items in the dropdown in alphabetical order, so it doesn't look right. I would like this to show in order of: "1/8 oz", "3/16 oz", "1/4 oz", "3/8 oz", and "1/2 oz"
Is this something Seller Support can do, and if so, are there any hints for making this request to align it with their Standard Operating Procedures to improve the chances for success?
Further complicating things, the "1/2 oz" is the largest and most expensive item, so in search, this item appears to be more expensive than it is, so I'm sure I'm losing clicks. See screenshot below:
Thanks in advance for any advice!
Jeff
6 replies
6 replies
Seller_EOAkfmkpPcZx9
I did submit this to Seller Support and they indicated:
"I have checked and it seems like the sorting of the variations can't be updated manually as it depends on the category of the products and the variation theme. While we are unable to accommodate your request at this time, we agree this topic requires further consideration. I have forwarded your concern to the appropriate team for their review."
Manny_Amazon
Hi @Seller_EOAkfmkpPcZx9,
Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.
Regards,
- Manny
Seller_EOAkfmkpPcZx9
I did submit this to Seller Support and they indicated:
"I have checked and it seems like the sorting of the variations can't be updated manually as it depends on the category of the products and the variation theme. While we are unable to accommodate your request at this time, we agree this topic requires further consideration. I have forwarded your concern to the appropriate team for their review."
Seller_EOAkfmkpPcZx9
I did submit this to Seller Support and they indicated:
"I have checked and it seems like the sorting of the variations can't be updated manually as it depends on the category of the products and the variation theme. While we are unable to accommodate your request at this time, we agree this topic requires further consideration. I have forwarded your concern to the appropriate team for their review."
Manny_Amazon
Hi @Seller_EOAkfmkpPcZx9,
Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.
Regards,
- Manny
Manny_Amazon
Hi @Seller_EOAkfmkpPcZx9,
Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.
Regards,
- Manny
