new amzon rule for cosmetics listings September 24 2024
We’re reaching out with a reminder on important label guidelines for cosmetics.
To comply with US Food and Drug Administration requirements and Amazon policy, you’ll need to ensure your product listings are up to date by September 24. Listings that don’t meet the guidelines may be at risk of deactivation.
19 replies
Seller_rI7BZIczK8iAC
Congratulations, you are one of the few to notice that.
So, after Sept. 24, we are waiting a wave of "Help, our listings are deactivated" in the forum.
Seller_qjC9zfgzs3Vpr
Do you have the link to the new policy to read it and print it out?
Seller_Jd65xZbVH6gTN
I got the same email. I am trying to update the listings of cosmetics products I sell in order to comply, but since I am not the brand owner and did not create the listings, Amazon is not allowing me to add the required images they want. I contacted Amazon seller support to add one image to a listing and said they can't help me, and that only the brand owner, a large Cosmetic brand that does not sell on Amazon, can approve my request. Does anyone have any advice on how to update product listings that you don't own the brand for or did not create, as a 3rd party seller? It seems like most of the cosmetic listings created by 3rd party sellers will be removed and Amazon is not providing anyway for us to comply with their requirements.
Can any Amazon moderators please help with this issue?
This is super annoying and demoralizing, I am a 3rd party cosmetic seller so most of the products I sell are at risk of being removed, and I just bought a lot of products to sell for the holidays. I will likely have to sell everything at a loss on other platforms to recover some of my money, might be my last year on Amazon if this doesn't get rationally resolved.
Seller_0dESdgqxjNKix
This will help with Chinese sellers that you cannot find ingredients anywhere on label nor the listing. You should be doing this already. You sell in the USA. CMON.
Seller_GYZrUtJZKkCjd
Oh boy this looks like a future nightmare.
Seller_CW0P5hgbsiqWX
Sounds hard, doesn't it? But it's not.
All manufactures are required by law to have these records on file. However, they will only give them to commercial retailers who have retail credit accounts with them. Your company Sales Rep can supply you with them. Sellers who buy these products not from the manufacturer will have a tough time.
Seller_PZZGfKVuATjtN
Where exactly this informatin should appear?
Seller_OxdQACfG1FT6H
Will deactivated listings result in a restricted item violation? Or just be deactivated?
Seller_Zw8LsZUQSH440
If Amazon is serious about cleaning up cosmetic and illegal drug listings it should start by taking violation reports seriously. Right now, all you get is "there is no violation" responses, no matter how egregious the violation is.
