Awd has been a terrible experience .
My experience with Awd has been terrible . First they gave a 9 day appointment to deliver shipment . Then it took 4 days to be in receiving status , another 4 days to be replenished to fba and now all the shipments have been routed to a warehouse called HIA1 which is a dreadfully slow FC . Only 21 units received out of 259 in a week by this Fc. Now i will a get standard response that it will take 2 months to receive the shipment in full but tell me how much money does Amazon want us to be stuck in inventory ?
I am out of stock and Awd is going to be responsible for blowing a month's business on amazon .
Use Awd only if you have 2-3 months of inventory lying in fba and are willing to wait more for than a month for sku's to get replenished .
Awd has been a terrible experience .
My experience with Awd has been terrible . First they gave a 9 day appointment to deliver shipment . Then it took 4 days to be in receiving status , another 4 days to be replenished to fba and now all the shipments have been routed to a warehouse called HIA1 which is a dreadfully slow FC . Only 21 units received out of 259 in a week by this Fc. Now i will a get standard response that it will take 2 months to receive the shipment in full but tell me how much money does Amazon want us to be stuck in inventory ?
I am out of stock and Awd is going to be responsible for blowing a month's business on amazon .
Use Awd only if you have 2-3 months of inventory lying in fba and are willing to wait more for than a month for sku's to get replenished .
19 replies
Topher_Amazon
Hi @Seller_nG3fHo2aFVSLY,
I'm very sorry to read about your frustrations. Can you please share any case IDs that I can potentially look into and escalate with our partner team?
Topher
Seller_L4mc9uax2MoSW
We had a similar experience. Our takeaway is that anyone new to AWD, should consider loading up your AWD warehouse, but also keep shipping manually to FBA, and slowly begin supplementing your FBA with AWD until you get a good feel for the lag-times. They are significant and can cause you to run out of stock for over a month on your first shipments, because the delays are 30-60+ days longer then simply sending FBA directly.
Seller_FGeTJQ9OzVHDj
Same here. It was doing good when it started up, most of my items were keeping up being in stock, but it is a hot mess now. I transferred 89 SKUs manually the other day because the system is not auto-replenishing them. Its very frustrating.
I just decided for Q4 is just bite the placement fee and raise some prices to cover my cost. At least I won't lose sales over product outages
Seller_mtShhIzcbsoBT
I'm using 3PL service. No problem, cheaper storage, fast responding. Fair prices.
If you need, I can recommend one. Let me know
Awd has been a terrible experience .
My experience with Awd has been terrible . First they gave a 9 day appointment to deliver shipment . Then it took 4 days to be in receiving status , another 4 days to be replenished to fba and now all the shipments have been routed to a warehouse called HIA1 which is a dreadfully slow FC . Only 21 units received out of 259 in a week by this Fc. Now i will a get standard response that it will take 2 months to receive the shipment in full but tell me how much money does Amazon want us to be stuck in inventory ?
I am out of stock and Awd is going to be responsible for blowing a month's business on amazon .
Use Awd only if you have 2-3 months of inventory lying in fba and are willing to wait more for than a month for sku's to get replenished .
Awd has been a terrible experience .
My experience with Awd has been terrible . First they gave a 9 day appointment to deliver shipment . Then it took 4 days to be in receiving status , another 4 days to be replenished to fba and now all the shipments have been routed to a warehouse called HIA1 which is a dreadfully slow FC . Only 21 units received out of 259 in a week by this Fc. Now i will a get standard response that it will take 2 months to receive the shipment in full but tell me how much money does Amazon want us to be stuck in inventory ?
I am out of stock and Awd is going to be responsible for blowing a month's business on amazon .
Use Awd only if you have 2-3 months of inventory lying in fba and are willing to wait more for than a month for sku's to get replenished .
Awd has been a terrible experience .
My experience with Awd has been terrible . First they gave a 9 day appointment to deliver shipment . Then it took 4 days to be in receiving status , another 4 days to be replenished to fba and now all the shipments have been routed to a warehouse called HIA1 which is a dreadfully slow FC . Only 21 units received out of 259 in a week by this Fc. Now i will a get standard response that it will take 2 months to receive the shipment in full but tell me how much money does Amazon want us to be stuck in inventory ?
I am out of stock and Awd is going to be responsible for blowing a month's business on amazon .
Use Awd only if you have 2-3 months of inventory lying in fba and are willing to wait more for than a month for sku's to get replenished .
19 replies
19 replies
Topher_Amazon
Hi @Seller_nG3fHo2aFVSLY,
I'm very sorry to read about your frustrations. Can you please share any case IDs that I can potentially look into and escalate with our partner team?
Topher
Seller_L4mc9uax2MoSW
We had a similar experience. Our takeaway is that anyone new to AWD, should consider loading up your AWD warehouse, but also keep shipping manually to FBA, and slowly begin supplementing your FBA with AWD until you get a good feel for the lag-times. They are significant and can cause you to run out of stock for over a month on your first shipments, because the delays are 30-60+ days longer then simply sending FBA directly.
Seller_FGeTJQ9OzVHDj
Same here. It was doing good when it started up, most of my items were keeping up being in stock, but it is a hot mess now. I transferred 89 SKUs manually the other day because the system is not auto-replenishing them. Its very frustrating.
I just decided for Q4 is just bite the placement fee and raise some prices to cover my cost. At least I won't lose sales over product outages
Seller_mtShhIzcbsoBT
I'm using 3PL service. No problem, cheaper storage, fast responding. Fair prices.
If you need, I can recommend one. Let me know
Topher_Amazon
Hi @Seller_nG3fHo2aFVSLY,
I'm very sorry to read about your frustrations. Can you please share any case IDs that I can potentially look into and escalate with our partner team?
Topher
Topher_Amazon
Hi @Seller_nG3fHo2aFVSLY,
I'm very sorry to read about your frustrations. Can you please share any case IDs that I can potentially look into and escalate with our partner team?
Topher
Seller_L4mc9uax2MoSW
We had a similar experience. Our takeaway is that anyone new to AWD, should consider loading up your AWD warehouse, but also keep shipping manually to FBA, and slowly begin supplementing your FBA with AWD until you get a good feel for the lag-times. They are significant and can cause you to run out of stock for over a month on your first shipments, because the delays are 30-60+ days longer then simply sending FBA directly.
Seller_L4mc9uax2MoSW
We had a similar experience. Our takeaway is that anyone new to AWD, should consider loading up your AWD warehouse, but also keep shipping manually to FBA, and slowly begin supplementing your FBA with AWD until you get a good feel for the lag-times. They are significant and can cause you to run out of stock for over a month on your first shipments, because the delays are 30-60+ days longer then simply sending FBA directly.
Seller_FGeTJQ9OzVHDj
Same here. It was doing good when it started up, most of my items were keeping up being in stock, but it is a hot mess now. I transferred 89 SKUs manually the other day because the system is not auto-replenishing them. Its very frustrating.
I just decided for Q4 is just bite the placement fee and raise some prices to cover my cost. At least I won't lose sales over product outages
Seller_FGeTJQ9OzVHDj
Same here. It was doing good when it started up, most of my items were keeping up being in stock, but it is a hot mess now. I transferred 89 SKUs manually the other day because the system is not auto-replenishing them. Its very frustrating.
I just decided for Q4 is just bite the placement fee and raise some prices to cover my cost. At least I won't lose sales over product outages
Seller_mtShhIzcbsoBT
I'm using 3PL service. No problem, cheaper storage, fast responding. Fair prices.
If you need, I can recommend one. Let me know
Seller_mtShhIzcbsoBT
I'm using 3PL service. No problem, cheaper storage, fast responding. Fair prices.
If you need, I can recommend one. Let me know
