How do I file a complaint about an incorrect product?
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Seller_OkfLcIw8e6xgA

How do I file a complaint about an incorrect product?

I received a complaint from a buyer complaining that my product was delivered in the wrong size

But my product was delivered by Amazon, and the FNSKU label is not incorrect

How do I file a complaint with Amazon?

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Tags:Materially different products
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Atlas_Amazon

Hello @Seller_OkfLcIw8e6xgA

Thank you for the information provided regarding the issue you saw with the complaint received.

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Seller_OkfLcIw8e6xgA

But my product was delivered by Amazon, and the FNSKU label is not incorrect

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To dispute the violation, we would recommend compiling the information that shows the error that occurred and submitting this for review. Our team will attempt to verify the information and take the appropriate action from there.

Have you attempted to submit anything as of now? If so, what kind of response did our team provide to you?

Any other details you have in relation to this should be provided to this thread for support.

Best,

Atlas

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